- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple ... tier support to end users. They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Helpdesk Technician Aberdeen Proving Ground, MD...In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 ... are currently hiring for a dynamic and experienced SATCOM Helpdesk Technician . Clearance:Active DoD Secret Clearance Work...support for supported systems and will facilitate escalation to Tier 3 as needed + Support and review applicable… more
- Genesee Community College (Batavia, NY)
- …currently registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support ... for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...Mon - Friday 8am - 4pm. Minimum of a 2 hour shift with no more than 20 hours… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2 ) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the ... hardware, software, and information systems. You will provide advanced helpdesk computer support to more than 200 employees at...multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 … more
- Insight Global (Ithaca, NY)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate new ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. *… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- TEKsystems (Nashville, TN)
- Description TEKsystems is looking for an End User Services Support technician with a strong, proven technical and experience working in a fast-paced environment. The ... clients and team members. S/he must also be able to provide top tier /white-glove service for C-Level executives and VIPs. Responsibilities: 1. Assist in planning,… more
- Chenega Corporation (Albuquerque, NM)
- Data Center Technician II Albuquerque, NM Join our Talent Network Data Center Technician II Albuquerque, NM Are you ready to enhance your skills and build your ... technology capabilities, to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC) to ensure… more
- City of New York (New York, NY)
- …- Ensure high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination ... citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT...networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk… more
- Rallye Motor Company (Roslyn, NY)
- …luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on computer systems. You ... offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able...in-person support. + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- Kiewit (Omaha, NE)
- …high-volume, high-accountability environment **Qualifications** + High School Diploma/GED + 0 - 2 years experience in a helpdesk environment, or equivalent ... Type:** Full Time **Position Overview** As a Service Delivery Technician , you will play a key role in ensuring...package that's among the best in our industry, including top- tier medical, dental and vision plans covering eligible employees… more
- Convey Health Solutions (Miramar, FL)
- …requests as a primary user contact. Job functions include: Technical Help Desk Tier I, Network Operations Center monitoring and analysis, and on-site Site Support ... Computer Science/ MIS. Bachelor's Degree preferred. + 1 to 2 years of experience in a similar position +...workflow. + Assist with development and maintenance of formal HelpDesk , NOC, and Site Support Desktop knowledgebase, policies and… more
- COOLSOFT (Conyers, GA)
- …center environment. Preferred Qualifications * 2 + years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with ... Description : Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in… more
- HCA Healthcare (St. Petersburg, FL)
- …meet their educational goals. This position is for a Tier 1 IT desktop support Technician with at least 2 years of experience that can handle the demand of ... more about Galen! (https://galencollege.edu/about) **Position Overview:** The IT Support Technician helps campus leadership and the technology department provide… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Desk Agent that will provide multiple tier support to end users. The ideal technician will have 2 + years of IT help desk experience with a strong background ... printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts… more