- Novo Nordisk Inc. (West Lebanon, IN)
- …AV systems and server rooms, including the Manufacture network and other manufacturing systems . This position provides Tier 2 and 3 support, technical ... Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including projects support:...resolution (including incident escalation and follow-up beyond the organization, Tier 4) Analyze complex computer systems , identify… more
- Merck & Co. (Durham, NC)
- …management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2 , as requiredCoach the team to ensure work orders and inventory ... the selected individual must become proficient in the use of manufacturing systems and knowledgeable of site procedures to resolve process/equipment issues, minimize… more
- Aequor (Tampa, FL)
- …quality standards. Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more complex Field/Scientific application ... able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call...experience. Experience with call center telephony and ticket system software such as ServiceNow. Experience supporting applications running on… more
- NS International, Ltd. (Troy, MI)
- …in accordance to internal and industry standards (eg ASPICE, ISO26262, IATF 16949). 2 .35%Prepare status reports regarding the software validation plan and KPI ... of Nippon Seiki, located in Troy, MI, is a tier one supplier of instrument clusters and head-up display...as experience interfacing directly with customers.Experience working with embedded systems within software development life cycle and… more
- Fidelity TalentSource LLC (Westlake, TX)
- …(SQL).\u00A0 Develops Angular based User Interfaces (UIs) and deploys Java-based middle tier services to Amazon Web Services (AWS). Improves the performance and ... initiatives into business solutions by developing complex or multiple software applications and conducting studies of alternatives. Analyzes and recommends… more
- Galapagos Federal Systems, LLC (Aberdeen Proving Ground, MD)
- …(ITMSC). Dive into a dynamic role where you'll cater to over 3,000 users with Tier 2 concierge-style support, Monday through Friday, from 7:00 am to 5:00 pm. ... & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management,… more
- Dexian - DISYS (Denver, CO)
- …not viable options.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... applications, and communicating devices for the entire organization.Scope of Responsibilities: Provides Tier 1 and occasional Tier 2 support to end-users… more
- Dexian - DISYS (Garner, NC)
- …operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2 . * Hardware Monitoring: Monitor the health and performance ... Provides consultative direction and technical advice relating to the Bank's operating systems , software , and hardware infrastructure. Supports all areas of… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents and requests dealing with OPM ... Office 2007/2010, especially, Word, Excel and Outlook.Deploy hardware and software to fulfill user requests. Escalate tickets to ...Operating Procedures (SOP).Answer phone calls when directed by the Tier 2 Lead Manager during peak hours… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- …installations and 3 years Professional demeanor and appearance Self-starter Teamwork Tier 2 -3 technical support of Windows devices and software and 5 years ... Tier II support of hardware - software installs and 2 years Troubleshooting with... Systems (Cameras and Security Desktop PC) o Tier 2 support for Networking Devices including… more
- Fidelity TalentSource LLC (Westlake, TX)
- …for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other ... and SRE Experience. Hands-On experience deploying and/or supporting highly distributed multi-tiered systems at scale.A minimum of 2 + years of experience in… more
- Fidelity TalentSource LLC (Durham, NC)
- Job Description:The RoleWe are looking for experienced back-end/middle- tier engineer with a strong AWS experience, API/data experience, and the ability to work ... person will be responsible for:Hands-on development & expertise across middle- tier (Java micro-services), cloud (AWS) and back-end (Oracle/Postgres)Helping to design… more
- Creative Financial Staffing (Greenfield, IN)
- …workflows between Network Administrators and Server Administrators. Further, serving as a tier 2 troubleshooting escalation to the Network Administrator team. ... be a crucial skill and highly valued. Understanding these systems architecture and software utilization is paramount...a wide range of tickets. Essential Job Functions NetAdmin Tier 2 escalation point. Design, configure, implement,… more
- Percepta (Houston, TX)
- …for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures ... IDs that provide access to various internal and external systems . The IT Support Technician completes other tasks as...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Select Chemistry (Tyler, TX)
- …include, but are not limited toInteracting with Computers--Using computers and computer systems (including hardware and software ) to program, write software ... TimeFLSA Classification: ExemptBusiness Unit: ChemistryReports to: ManagerTravel Requirement: NoTop Tier Benefits\u3000Medical, dental, vision, coverage in addition to life… more
- eXcell (Santa Clara, CA)
- …and equipment move under EC guidance BackUp / BAR Support: Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts Coordinate tasks with ... Proactive walkthrough for failed hardware Physical audit of supported systems Proper disposal of hardware and media following client...there is a hardware problem or some type of software problem Proactive break / fix is based on… more
- Dexian - DISYS (Raleigh, NC)
- …operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2 . *Manage and resolve incidents and problems related to the ... Provides consultative direction and technical advice relating to the Bank's operating systems , software , and hardware infrastructure. Supports all areas of… more
- RIVET OPERATIONS COMPANY LLC (Chicago, IL)
- …perform the following with minimal guidance: Monitor, maintain, and optimize operating systems , applications, and vendor specific software supporting the servers ... position.Possess a Microsoft 365 Certified Solutions certification.5years of IT experience providing Tier 1, 2 , and 3 level support.Experience with Windows… more
- American Honda Motor Co Inc (Torrance, CA)
- …the process. Focus initially on Tier 1 distributors then shift to Tier 2 distributors as improvements are implemented.Customer ServiceUsing the HACE scoring ... Constantly strive to improve the current process through improved systems development, cost reduction activities and customer communication.Campaign/Recall PerformanceTrack… more
- Fidelity TalentSource LLC (Boston, MA)
- …installation, maintenance, and associated service coordination of Fidelity s physical security systems . These systems include electronic card access, IP Video, ... detection, intercoms, electronic locking hardware, network infrastructure and associated software . This unique opportunity will be critical for supporting Fidelity… more
