- Berklee College of Music (Boston, MA)
- …with any technical or operational issues, providing effective tier 1 and tier 2 technical support , maintaining the established protocols for ... testing: executes test plans, documents results, updates and trains in revised technical support techniques for new installations Participate in project teams… more
- Proper Sky, Inc. (Abington, PA)
- …Find out if you are the right candidate by reading through the complete overview below. The * Support Desk Technician ( Tier 2 )* at Proper Sky is a key member ... critical issues *Problem Escalation Support :* * Provide technical assistance and mentorship to Tier 1... support experience in a helpdesk, MSP, or technical support environment * Certifications such as… more
- KORE1 Technologies (Sun Valley, CA)
- …a nationwide provider of staffing and recruiting solutions, has an immediate opening for a * Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT ... basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join...Systems Administrator and IT Manager. Key Responsibilities * Provide technical support for Windows desktops, laptops, mobile… more
- Colonial Pipeline Company (Alpharetta, GA)
- …us drive innovation and quality across our operations! **What You Get to Do:** + Provide Tier 2 technical support for instrument maintenance and repair, ... insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come...United States, transporting more than 100 million gallons or 2 .5 million barrels per day. Colonial transports various grades… more
- COOLSOFT (Columbia, SC)
- …Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 technical support . - Adheres to ... the following: - Perform complex programming functions, assistance, and technical advice, including design architecture, configuration, writing, testing, and… more
- COOLSOFT (Franklin, OH)
- …candidate screening. * Candidates will work onsite in Franklin or Madison County. Description: Provides tier 2 technical support and system access to ... Job title Analyst Job location in Franklin, OH Skills required Helpdesk Support , Customer Service, ServiceNow, COMPTIA A+ Certification Open Date 24-Nov-2025 Close… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...the US and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer… more
- iconectiv (Bridgewater, NJ)
- …www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is a production ... stage of escalation for Incidents. + Responsible for managing Tier 2 incident responses and resolutions. +...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based ... skills + Interest in growing into Tier 2 or Tier 3 IT support...United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software… more
- Compass Minerals America Inc. (Overland Park, KS)
- …add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for ... telecommunications equipment, and client/server/cloud application software. Additionally, 3rd party depot/warehouse support . + Support may be over the phone, in… more
- HE Williams, Inc. (Carthage, MO)
- …and daily operations. Responsibilities include monitoring, patching, backups, vulnerability remediation, and Tier 2 support . The role also assists with ... Support user-focused security programs, including phishing tests and training. * Support * * Serve as Tier 2 escalation for Help Desk issues. * Troubleshoot… more
- Skanska (Charlotte, NC)
- Skanska is seeking a Technical Support Specialist to provide excellent customer service and support for a variety of Tier 1 incidents and requests. This ... support and drive our D&I efforts. The Technical Support Specialist will effectively triage, troubleshoot,...York City. In 2024, the US construction sector generated $8. 2 billion in revenue, and the US development sector's… more
- SPECTRUM (Charlotte, NC)
- …high complexity surrounding network planning, configuration, and optimization. Provides escalated tier support across organizations and to third party vendors. ... staff development efforts. How You'll Make An Impact Actively and consistently support all efforts to simplify and enhance the customer experience. Participates in… more
- GCI Communication Corp (Anchorage, AK)
- …GCI's Network Support Technician II will provide initial exceptional network technical support to customers experiencing technical events via calls, ... ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide technical support and customer education, via inbound...with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY-… more
- AMERICAN SYSTEMS (Crane, IN)
- …SYSTEMS, an employee-owned company, is seeking a skilled Linux Systems Administrator with 2 + years of experience and an active Top-Secret clearance to join our ... Your expertise will help tackle the nation's most complex technical challenges and give our forces a decisive edge...responses to their operations and maintenance activities issues. Triage Tier I Service desk tickets and produce service ticket… more
- Oregon State University (Bend, OR)
- …University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to providing excellent service in ... and completely in ticketing system. Escalates more difficult problems to the appropriate technical support team or to management as needed. Ensures customer/user… more
- Defense Health Agency (TX)
- …positions at any of the tiers listed below: Tier 1: $121,020 - $300,000 Tier 2 : $145,000 - $320,000 Tier 3: $165,000 - $336,000 Compensation Information: ... of military units and individuals. Additionally, the Killeen community is a model of support for Army families. There are lots of resources and networks available to… more
- Affinius Capital (San Antonio, TX)
- …advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- The Clorox Company (Spring Hill, KS)
- …and execute tactical strategies to meet operating goals. + Lead and support the implementation of Continuous Improvement Process (TRACC & Global Manufacturing ... and prioritizing maintenance work + Lead loss discussion in Tier meetings + Manage changeover, startup, and shutdown processes...workers as needed. \#LI-Oniste **What we look for:** + 2 - 4 years of operational management or production… more
- SMBC (Charlotte, NC)
- …and highly available Azure Cloud architectures for Java enterprise applications. + Provide technical leadership and guidance to support the delivery of Cloud ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...Finance and Leasing Co., Ltd. **Role Description** The Cloud support specialist is responsible for the support … more
