- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description ... The Tier III Engineer is responsible for server, network, application...level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the… more
- CACI International (Aberdeen Proving Ground, MD)
- …identifying risk, and communicating results and recommendations to coworkers, management, and customers. + Tier 3 Help Desk Troubleshooting skills, from ... incoming request, documentation into help desk software database, resolving request to user satisfaction. + Test for security vulnerabilities in the code of Army… more
- GovCIO (San Antonio, TX)
- …GovCIO is seeking a Senior Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located ... a US Army post in San Antonio, TX. The Help Desk provides local desktop support to...complex problems and factors affecting network performance. + Support Tier 3 Technical Management Team provides network… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...Management, and Reporting & Analysis). + Manage operations for 3 to 6 level-I geographically dispersed NOC engineers in… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- SAIC (AL)
- …assistance and training to users + Perform routine operations including: troubleshooting and resolving Tier 3 help desk tickets, performance monitoring, ... server monitoring, and log monitoring + Deploy software packages to the Cloud One Integration, Test and Production environments. This also include supporting regression and other testing for the Cloud Common Services + Address security findings and… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst,...experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2… more
- Robert Half Technology (West Des Moines, IA)
- …contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a crucial member of our ... Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** to ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 … more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...(ie the qualifications you must have): * 1 to 3 years of experience in a program of similar… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...from you (ie the qualifications you must have): * 3 + years of experience in a program of similar… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing support for… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist** Location...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- RKON (Chicago, IL)
- …spot in the Top 100 Microsoft Partners. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to elevate ... Analyst ( Tier 1), End User Engineering About us: RKON...in the fields of security, networking, and virtualization. Our Help Desk is viewed as a training… more
- Gama-1 Technologies (Silver Spring, MD)
- …Provide surge support to other teams as needed during times of surge (this will include desktop Tier 2 activities or Tier 3 activities) + Work a high volume ... + Perform Installs, Moves, Additions, and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT...a security clearance + At least 5 years of Tier II onsite and remote support experience in a… more
- Insight Global (Atlanta, GA)
- …strategy, program direction, research execution, and business development. - Tier 1 - 3 help desk support. Compensation: $40/hr to $53/hr Exact ... compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account… more
- Rock Family of Companies (Detroit, MI)
- …and quality with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call ... computer science or similar technical subjects or at least 3 years of related work experience + Proficiency in...individual level and offer all sorts of ways to help you live your best life. We are proud… more
- Rock Family of Companies (Detroit, MI)
- …and quality with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call ... computer science or similar technical subjects or at least 3 years of related work experience + Proficiency in...individual level and offer all sorts of ways to help you live your best life. We are proud… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Experience:** + 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more