- Leidos (Bethesda, MD)
- …your career path. Leidos has an exciting opening for you as our next Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration Center ... during standard business hours, with rotational coverage of the service desk as early as 6am or...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- GovCIO (Bismarck, ND)
- …The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the ... 2 help desk staff + Collaborate with Tier 3 Subject Matter Experts (SMEs) to... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Beth Israel Lahey Health (Charlestown, MA)
- … Tier 2 Service Desk Analyst will manage EPIC EHR escalations from Service Desk Tier 1 and ensure proper assignment to the EPIC team as required. ... job, you're making a difference in people's lives.** The Service Desk Analyst, Tier 2... 3 . A minimum of 4 years of Service Desk support experience providing successful technical… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support a...Administrator will:** + Serve as an Escalation point for Tier II help desk . + Maintain the… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier ...at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + ... VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support personnel to support the...for further technician support. + Manage tickets routed to Tier III for specialized support. + Assist users with… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work ... in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician, you will:** +… more
- Leidos (Norfolk, VA)
- **Description** The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office. This team provides ... issues for end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician, you will:** + Use… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Koniag Government Services (Washington, DC)
- …ideal Tier 1 Help Desk Engineer will: + Provide frontline Tier I support service requests via ServiceNow ticketing, system, email, phone, and in-person ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support...interactions + Efficiently document and manage all service requests using the Service … more
- Leidos (Bethesda, MD)
- …the kind of environment where you can thrive, keep reading!** Leidos is seeking a Tier 1/2 Service Desk /Deskside Support System Administrator to support the ... document initial troubleshooting and triage steps and escalate to Tier 2/ 3 support teams when appropriate to...and potential Problem Records and highlight these to the Service Desk Manager. + Update Service… more
- General Dynamics Information Technology (Quantico, VA)
- …Services **Skills:** Executive Support,Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** at GDIT. Shape what's next for… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk ...and a resident of the US for at least 3 years within the last 5 years. + Fluent ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... onsite in downtown Washington, DC a minimum of three ( 3 ) days per week - 80 hours per 2-week...and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support… more
- Robert Half Technology (Concord, MA)
- …and remote support tools. Requirements * Minimum of 2 years' experience in IT support at Tier 2 or Tier 3 level. * Proficient in Microsoft 365, SharePoint, ... Description We are looking for a skilled Tier II/III Remote Help Desk specialist...network troubleshooting, including Cisco Meraki. * Competence in handling service desk tickets and utilizing remote support… more
- Insight Global (Altamonte Springs, FL)
- Job Description Must-Haves: Associate's degree Hospitality experience (hotels, theme parks) 3 months service desk exp Plusses: Service Now Ticketing ... and Requirements Must-Haves: Associate's degree Hospitality experience (hotels, theme parks) 3 months service desk exp Plusses: Service Now Ticketing… more
- General Dynamics Information Technology (Washington, DC)
- …Technical Support Services **Skills:** Computer Hardware,Hardware Troubleshooting,Troubleshooting **Experience:** 3 + years of related experience **US Citizenship ... Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and… more
- NANA Regional Corporation (Shaw AFB, SC)
- Akima Systems Engineering is looking for a Service Desk Administrator to work on Shaw Air Force Base, SC. Our Service Desk Administrator provides ... resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy...technical support when remote resolution is not feasible. + Tier 3 : Escalate complex issues to system… more
- Leidos (Norfolk, VA)
- …support coverage for the team + Coordinate knowledge development and dissemination -Lead Service Desk Tier I team toward delivery of organizational ... Values guide the way we do business. The SMIT Service Desk has an opening for an...work in our Norfolk, VA office. This position provides Tier I assistance in problem resolution through mentoring and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 ... Service Desk Technician - Intermediate Clearance...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- NTT America, Inc. (VT)
- …+ Minimum 5 years of experience in the field of Information Technology to include: + Service Desk Support: Tier I/II + System administration + Contact and ... organization, apply now. We are currently seeking a IT Service Desk Supervisor/lead to join our team...incident resolution for hardware, software, and applications. + Minimum 3 years of experience to include: + Automated Call… more