- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to ... enterprise sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include reporting, licensing reconciliation, diagnosing and resolving technical issues over the phone by… more
- Epsilon, Inc (Alexandria, VA)
- **Executive Support Technician III** **Epsilon is now part of AMERICAN...with a minimum of two (2) years in a help - desk area, and two (2) years at ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- NuAxis Innovations (Washington, DC)
- …PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER … more
- NuAxis Innovations (Washington, DC)
- …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Essential Functions:** This role supports continuous process improvement and Tier I and Tier II training needs:...plans and provide Help Desk personnel with refresher training as… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in ... Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve...of directly related help desk /service desk experience. + Experience providing Tier II… more
- PingWind INC (Cuba, NM)
- …level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base ... Tier 2 - Help Desk... Tier 2 - Help Desk Guantanamo Bay Cuba, NM...on computer and peripheral devices. + As a VTC Technician ; tasked to perform a variety of electronic and… more
- Centre Technologies (Dallas, TX)
- …expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Our Company Culture: Our diverse workforce allows Centre to ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** **Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... to the next level! SecuriGence is seeking a **Service Desk Technician Tier 2** to...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist...clearance Preferred Skills + CompTIA A+*, HDI Desktop Support Technician *, ITIL v4 Foundations* are preferred Soft Skills: +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- Koniag Government Services (Winchester, VA)
- Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top-Secret clearance to support ATS and our ... time off, and more. This position is for a Help Desk Technician to support...escalate and monitor issues between the government analysts and Tier 3 and 4 + Document agency business rules… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service requests. The… more
- Extra Space Storage (Salt Lake City, UT)
- …Storage as a great place to work. A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting, ... and maintaining systems and software. A technician I will support internal company corporate and remote...in all aspects of work. **Primary Responsibilities:** + Resolve Help Desk tickets according to SLA +… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …on **Service Desk Technician ** joining our team to support USSOCOM. **HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT** + monitors vital servers for ... At GDIT, people are our differentiator. As a **Service Desk Technician ,** you will help ...assists in resolving client related issues, coordinating with both Help Desk , Networking, and Tier … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician , you will help ensure today is safe and tomorrow ... **Job Description:** Transform technology into opportunity as a Service Desk Technician with ARMA (GDIT). A career...+ Assists in resolving client-related issues, coordinating with both Help Desk , Networking, and Tier … more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... This role delivers Tier 1-2 troubleshooting for hardware, software, and network issues...1-3 years of experience providing IT support in a help desk or desktop support environment. +… more
- Leidos (Shaw AFB, SC)
- …Security+ CE) or higher. + JWICS VTC scheduling experience. + Professional IT and/or Help Desk experience. + Experience with Microsoft Office 365, Teams, Power ... Qualifications:** + Experience with ticketing systems, ServiceNow, Remedy, SolorWinds Web Help Desk , etc. + Computing Environment certifications/certificates of… more
