- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Insight Global (Concord, CA)
- Job Description An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be ... Skills and Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …to obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...other computer-related technologies and peripherals + Provide basic network support ensuring desktop and other networked peripherals… more
- Cayuse Holdings (Sells, AZ)
- …Full-Time Hourly Non-Exempt The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this ... teams to resolve issues that may be out of the Tier II support scope. + Mentor and support junior Desktop Technicians. + Non-Essential Duties + Other… more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II ...of relevant experience may include the following: + Providing desktop support and service desk operations, including… more
- T and T Consulting Services (San Antonio, TX)
- …and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... the confines of a set time schedule. + Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support … more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on ... the enterprise's networks. - Provides client-side network support and escalates to Tier 3 ...pounds. -Must maintain an insurable driving record. - Proficient with Mac desktop support - Proficient with… more
- CompuCom (Jacksonville, FL)
- …Have Fun Doing It! We're looking for a Desktop Tech II to join our team. The Tier 2 Support Technician is responsible for providing on-site technical ... 10/11 Boot process **Networking & Connectivity** + Able to troubleshoot VPNs + Support mobile users for network access, email support , and troubleshooting +… more
- Dartmouth Health (Lebanon, NH)
- …utilizes the ACD (Automatic Call Distributor) system within department guidelines to back up tier 1 support as needed. * Performs work locally, remotely, via ... Overview Technical support professional who responds to escalated tickets as...Expertise Units defined: o 1 per each year of desktop technician work experience o .5 per year of… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and… more
- Zones LLC (New York, NY)
- Desktop Support Technician Staffing New York,...duties and responsibilities may change without notice. + Provide Tier II support for hardware, ... 8:00 am - 5:00 pm We are seeking a Desktop Support Technician to join our IT... team. This mid-level role is responsible for providing Tier II technical support and… more
- Koniag Government Services (Washington, DC)
- …potential long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and management levels + Required to ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...and Exchange/Outlook + Ability to troubleshoot basic computer issues ( desktop , laptop, tablet) and triage service requests + Strong… more
- V2X (Springfield, VA)
- …Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M team providing ... obtain and maintain a Counterintelligence (CI) Polygraph. The Senior Systems Administrator II shall support the Information Technology (IT) Operations and… more
- COMSO, Inc (Fort Meade, MD)
- Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
- Alaka'ina Foundation Family of Companies (Newport News, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in ... Computer Equipment Support Operations II Location VA -...Virginia. DESCRIPTION OF RESPONSIBILITIES: + The individual shall provide desktop support services, respond to, and resolve… more
- System One (Tulsa, OK)
- …service skills. + Relevant certifications (eg, CompTIA A+, Network+, Microsoft Certified Desktop Support Technician) are a plus. Ref: #208-Rowland Tulsa System ... We are seeking a skilled and customer-focused Help Desk II Technician to provide advanced technical support ...for complex issues that cannot be resolved at the Tier I level. The ideal candidate will have strong… more
- SAIC (Quantico, VA)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... + Nine (9) or more years of experience in Desktop Support and Data Center Operations or...Experience with SCCM or (MS Endpoint Configuration Manager). + IAT- II certification (ie Security +). + US Citizen and… more
- SAIC (Quantico, VA)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...degree. + Active Top-Secret clearance (with SCI eligibility). + IAT- II Certification (ie, CCNA Security, CySA+, Security + CE,… more