- CACI International (GA)
- GETS Mid Helpdesk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Local * * * CACI is seeking a cleared Helpdesk Technician in Augusta GA, Fort Gordon....regarding the GETS Platform. + Provide technical guidance to Tier I and II personnel. + Isolate… more
- Baltimore City Community College (Baltimore, MD)
- …weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual Specialist ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp TIA Network+ +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Field Technician II GDIT is your place to make meaningful contributions to ... At GDIT, people are our differentiator. As a Field Technician II you will help ensure today...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure * Modifies, moves,… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... audio visual/video teleconferencing. **An average day:** As an AV/VTC Technician I, you will be a part of an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- Link Solutions Inc (Frederick, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD. + Must be a US Citizen + ... Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency...of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
- TEKsystems (Fort Mill, SC)
- …tracks and monitors the problem to ensure a timely resolution - Provide as 2nd level ( Tier II ) support to other helpdesk technicians - Relies on experience ... Description: Our client is seeking a IT Support Technician . As an IT Support Technician , you will provide direct technical support to end users via phone, email,… more
- TEKsystems (Lansing, MI)
- …Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to ... Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first,… more
- TEKsystems (Fort Mill, SC)
- …problem to ensure a timely resolution- they use Service Now - Provide as 2nd level ( Tier II ) support to other helpdesk technicians. - Relies on experience ... and judgment to plan and accomplish goals. - Performs a variety of complicated tasks. - Self-motivated to identify and solve customer problems and to improve the service delivered by the CMIS department as a whole. - Takes on added responsibilities to manage… more
- Terumo Medical Corporation (Elkton, MD)
- …RF terminals and scanners and other end-user computing equipment. + Provide Tier II application support and troubleshooting. + Provide end-user training ... working on the phone, in person and within the helpdesk system to process support requests, document solutions and...Participate in weekly team meetings and one-on-one manager / technician meetings + Participate in the on-call rotation as… more