- ConsultNet (Beverly Hills, CA)
- …Security+ or Network+ certification is a plus but not required. Minimum of 3 years of Tier II support experience in a networked environment is required. Must ... upon conversion Immediate hire, will be responsible for providing Tier II desktop support service,...management and break/fix management. Ensuring an effective and efficient IT support level is provided within the… more
- The George Washington University (Washington, DC)
- …lab environment, with hours that include evening and/or weekend operation. The role typically handles Tier I and Tier II requests by users, and triages ... I. DEPARTMENT INFORMATION Job Description Summary: This Tech Support Coordinator, Student Computing and Teaching Labs position provides outstanding customer service… more
- The George Washington University (Washington, DC)
- I. JOB OVERVIEW Job Description Summary: GW Information Technology (GW IT ) provides empowering tools and caring support for all members of The George Washington ... of our students, faculty, staff, and researchers. At GW IT , we are committed to cultivating a team culture...technology service by increasing the capabilities of our AV support team, and providing enterprise-grade audiovisual solutions by working… more
- KaiHonua (Huntsville, AL)
- …better understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and ... specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support , Application… more
- KaiHonua (Rock Island, IL)
- …for IT systems. Recommend system configuration solutions and provide support , solutions, and suggestions to a development team; drafting system administrator ... off site as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies. Investigate… more
- The George Washington University (Washington, DC)
- …highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... the nation. This senior level position focuses on providing research program support and pre-award and post-award management on behalf of the Biochemistry… more
- Proven IT (Franklin, TN)
- Tier II IT Support Specialist Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply Job Type Full-time Description As a Tier II ... a key support resource for the Proven IT Tier I Engineers, the frontline of...and certifications. + 2 plus years of experience as Tier II . + Working experience in Ambulatory… more
- TEKsystems (Lansing, MI)
- Description: This position will be a Tier I / Tier II IT Support role. Excellent customer service skills. Phone/chat support experience a plus ... or academic setting a plus. Doesn't have to be IT . Basic scripting skills a plus (Especially PowerShell, bash/zsh,...or Python) **Must have MacOS experience** Skills: Help desk, Support , Service desk, Servicenow, Windows 10, Windows, MacOS o… more
- Levi, Ray & Shoup, Inc. (Urbana, IL)
- …Qualifications: Must 2+ years of experience with the following: + Tier I & II IT Support + End user moves/relocation + ( IT Hardware) installs + ... Login (http://www2.lrs.com) File Transfer Filters Careers Added Sep 10, 2024 IT Support Technician (26464) Urbana, IL | Temp to Perm Apply… more
- Gama-1 Technologies (Silver Spring, MD)
- …printers, VPN issues + Perform Installs, Moves, Additions, and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT support for remote customers ... familiar with standard concepts, practices, and procedures within the IT Customer Support field. This position includes...a security clearance + At least 5 years of Tier II onsite and remote support… more
- ManTech (Washington, DC)
- …DC.** **Responsibilities include, but are not limited to:** + Providing Tier II IT Systems support on a wide range of technologies, including: VMware ... 4 years of experience + DoD 8570 IAT Level II Certification required. + DoD 8570 Computing Environment Certification...of issues. + Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades… more
- GovCIO (Washington, DC)
- …Experience + Bachelor's with 8+ years (or commensurate experience) + Proven experience in IT support roles, with a focus on Tier 1 and Tier 2 support ... for an IT Operations Staff Help Desk Tier I/ II totroubleshoot, diagnose, and resolve a...onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service… more
- Sam Houston State University (Huntsville, TX)
- …assigned. Technician II : Provides Tier I and Tier II support for Audio Video/ IT related incidents. Documents issues in a ticketing database and ... and other instructional spaces. Primary Responsibilities (Staff Positions Only): Technician I: Provides Tier I support for Audio Video/ IT related incidents.… more
- Legrand NA (Somerset, NJ)
- Position Description At a Glance Legrand has an exciting opportunity for aTechnical Support Engineer Tier II (Hybrid)to join theData Center Power & Control ... issues via phone, email, and remote sharing sessions. Our Tier II Technical Support Engineers...PDUs, single and 3 Phase Power) + Data center IT components and interconnections (servers, Blades/Blade Chassis, network switches,… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- Robert Half Technology (Nashville, TN)
- …Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key ... and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle...common issues, contributing to a knowledge base for the IT support team. + Vendor Coordination: Collaborate… more
- CACI International (St. Louis, MO)
- CSOS II / Tier 2, Shift 4 Job Category: Information...When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be ... contract. The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and accurate… more
- US Marine Corps (Twentynine Palms, CA)
- …Will be required to obtain a clearance at the Tier 3 level to satisfy IT Level II designation access and enter information to the Alcohol and Drug Management ... requirements. Must provide a photocopy of licensure with their application. Required Experience: Tier II must have engaged in 2 years full-time, post-masters… more
- Leidos (Santa Clara, CA)
- …of the Tier II Network Technician are as follows: + The Tier 2 network technician will support the installation and maintenance of the client LAN/WAN ... The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing...Draft and implement standard network change requests + Provide support to Tier III network engineers for… more
- TEKsystems (Beaverton, OR)
- A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + Diagnose ... software and operating systems + Facilitate Onsite and escalation support activities + Repair computer hardware, such as keyboards...2-4 years of helpdesk experience or working with a helpdesk/ IT provider + Must have previous MSP experience +… more
