- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …administration and operational support of Daiichi Sankyo's Veeva CRM system within IT . They'll collaborate with various sales and marketing customers to identify new ... Triggered E-mails, etc. They'll also collaborate closely with internal IT stakeholders and various external vendors to deliver solutions.Responsibilities- Business… more
- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager, IT Service Desk . The Sr. Manager, IT Service ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- Empire State University (NY)
- …at one of our New York state locations. As an IT Service Desk Technician at Empire State University , you will play a crucial role in providing technical ... State University , Office of Information Technology Services, seeks a full-time IT Service Desk Technician (State Title: Instructional Support Associate)… more
- University of Rochester (Rochester, NY)
- …is an end dated position that will run from July 8 - August 23, 2024.** The IT Center Student Help Desk Trainee assists with providing basic IT Center ... posted schedule before the work shift. **RESPONSIBILITIES:** + Assists IT Center Student Help Desk with day-to-day...as time permits in support of the function or service through continuing education, journal review, web searches, on… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT -related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...& Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers… more
- University of Washington (Seattle, WA)
- …to join our team.** The manager will provide technical leadership for the UW Bothell IT Service Desk Team. This is a hands-on leadership position; technical ... acumen is essential. The Service Desk Manager will be responsible for...IT leadership team (eg, Incident, Request, Change); utilizing University best practices, develop and advise on local structure,… more
- Michigan State University (East Lansing, MI)
- …Title Service Desk Analyst Position Summary The Student Life and Engagement (SLE) IT Service Desk provides first level IT support to over 5,000 ... and a probationary time period. Reporting to the SLE IT Service Desk and Access...+ Ticket queue management and coordination with other SLE IT units for updates. Michigan State University … more
- University of Florida (Gainesville, FL)
- …the Help Desk Analyst is vital in providing support for university enterprise systems, administrative support, academic systems, and other computing issues at ... Categories: Information Technology, Veteran's Preference Eligible Department: 14200300 - IT -AT UF COMPUTING HELP DSK Classification Title: End User...our student run call center + Works with core service providers to ensure that the help desk… more
- Michigan Technological University (Houghton, MI)
- …The Help Desk Consultant will receive, prioritize, document, and actively resolve IT help requests for University students, faculty, staff, and the broader ... Responsibilities (other duties may be assigned) Address requests for IT services and provide excellent customer service ...experience & qualifications Title of Position Supervisor Director of IT Help Desk Posting Type Internal and… more
- University of Washington (Seattle, WA)
- …group and the Finance & Administration group. We have an outstanding opportunity for a ** Service Desk Specialist** . Under the general direction of the IT ... artistic pursuits and natural beauty. UW Facilities manages the University 's buildings, infrastructure and land, with more than 1,100...Operations Manager as a member of the BIT service desk team, this position will manage,… more
- Cecil College (North East, MD)
- …in the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology issues ... * Implements ITIL framework and best practices for effective IT service management. * Assists in analyzing...issues efficiently. * Familiarity with ITIL best practices for service management to ensure effective help desk … more
- University of Rochester (Rochester, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... Equivalent combination of education and experience required + Previous Service Desk or Call Center Experience preferred...project management skills preferred + A+ Certification or Google IT preferred The University of Rochester is… more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk Analyst ... but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT...Requirements + Bachelor's degree from an accredited College or University with a major in Computer Science or Information… more
- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform...a closely related field from an accredited college or university OR its equivalent in terms of total course… more
- Stanford Health Care (Newark, CA)
- …is responsible for the overall activity and performance of the SHC Service Desk , which provides Level 1 IT support to over 10,000 hospital, clinic, and ... administrative personnel in California. The Service Desk Manager will oversee shift supervisors,...in a work-related field/discipline from an accredited college or university . **Experience Qualifications** + Seven (7) years of progressively… more
- KPMG (Columbus, OH)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 72 **Function:** Business ... team. KPMG is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part… more
- CoStar Realty Information, Inc. (San Diego, CA)
- …prior employers + 1-2 years of management experience. + 5+ of experience in corporate IT or Service Desk . + Experience supporting Windows 10 workstations, ... Desk the single source of truth and service delivery channel for IT . Monitor and...Bachelor's Degree required from an accredited, not for profit university or college. + A track record of commitment… more
- Marriott (Seattle, WA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- Aimbridge Hospitality (Holland, MI)
- Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and ... efficient service to all guests prior to arrival and throughout...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more
