- Huntington Ingalls Industries (Newport News, VA)
- PROJECT MANAGEMENT ANALYST 4 Location: Newport News, Virginia, United States Date: Nov 10, 2025 Req ID: 43290 Team: O64 SRF SHP&SUB FLT MNT Entity: Newport News ... the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management . Reviews status of… more
- Huntington Ingalls Industries (Goose Creek, SC)
- PROJECT MANAGEMENT ANALYST 2 Location: Goose Creek, South Carolina, United States Date: Nov 7, 2025 Req ID: 43271 Team: C102 PRODUCTION SUPPORT Entity: Newport ... the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management . Reviews status of… more
- Huntington Ingalls Industries (Newport News, VA)
- PROJECT MGMT ANALYST SKILLBRIDGE INTERN (IPPC Location: Newport News, Virginia, United States Date: Oct 30, 2025 Req ID: 43125 Team: K21 TALENT ACQUISITION Entity: ... full-time regular and permanent job with Newport News Shipbuilding.** PROJECT MANAGMENT ANALYST Oversees and manages the operational aspects of ongoing projects and… more
- Motion Recruitment Partners (West Des Moines, IA)
- Workforce Management Analyst / Call Center WEST DES MOINES, Iowa **Hybrid** Contract $46.53/hr - $52.43/hr Outstanding long-term contract opportunity! A ... well-known Financial Services Company is looking for a Workforce Management Analyst / Call Center in West Des Moines, IA (Hybrid). Work with the brightest… more
- Elevance Health (Atlanta, GA)
- ** Workforce Management Analyst Senior**...healthcare delivery. The ** Workforce Management Analyst Senior** will be accurately predicts call ... call center operations experience with 3 years real-time management , scheduling and forecasting experience in a centralized ...name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …company while maintaining our small business family style culture. **Essential Job Summary:** The Call Center Workforce Analyst is a pivotal role within a ... experience and retention. This role combines advanced data analysis, workforce management , and strategic reporting to drive...a call center environment, with expertise in workforce management , ACD, IVR, and WFM systems.… more
- Antech Diagnostics (Lake Success, NY)
- …insights into business performance, agent productivity, quality assurance, workforce management , and customer experience. The analyst will work extensively ... relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer… more
- UGI Corporation (Brooklyn Heights, OH)
- CES Workforce Management Analyst Location: Brooklyn Heights, OH, US, 44131 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: ... achieving service level goals and optimizing resources. The WFM analyst utilizes volume reports to build short- and long-range...meets high standards of quality and data integrity. + Workforce Management of Contact Center Activities -… more
- CareFirst (Baltimore, MD)
- …plan staffing levels as appropriate for the Customer Service Center. In this role, the Workforce Management Analyst II will partner with business leaders to ... for performing analysis of historical business data, including past call and transaction volume, projected business trends and events,...May be asked to coordinate the activities of other Workforce Management Team members. Assist in carrying… more
- Americor (Irvine, CA)
- We are seeking a highly skilled and experienced Principal Workforce Management (WFM) Analyst to join our team. The ideal candidate will be a strategic ... and enhance the overall customer experience. The Senior WFM Analyst will be responsible for leading complex analysis, providing...not required. + Minimum 5-7 years of experience in Workforce Management within a high-volume contact center… more
- JPMorgan Chase (Tempe, AZ)
- …high service levels and drive operational excellence across the firm. As a Local Real-Time Workforce Management Analyst in our Workforce Management ... The Workforce Management team at JP Morgan...**Required qualifications, capabilities, and skills** + 2 years of call center experience with emphasis on intraday support through… more
- GovCIO (Irvine, CA)
- **Overview** GovCIO is currently hiring for an ECCO Call Analyst to support the operations of the ECCO. The ECCO Analyst will, with their knowledge of the ... in immigration proceeding through provided tools + Able to discern and log relevant call information into a web-based case management system + Work cases to… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... is the limit!** **Purpose** **Responsible for day to day management of service level, site efficiency/occupancy and agents to...in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off ... Collects metrics on the workforce and workload. Analyzes data to determine trends...management to match staff to demand and/or reallocate task/work/ call volumes. + Analyzes schedule performance, forecast accuracy, and… more
- Citigroup (Jacksonville, FL)
- …We'll enable growth and progress together. **Job Description Summary** **:** The Entitlement Management Analyst , AVP is a crucial role responsible for managing ... capabilities, and excellent communication skills. **Key Insights & Analysis** The Entitlement Management Analyst position is central to maintaining robust access… more
- UHS (Binghamton, NY)
- …support in the development and continuous improvement of all IT service management platforms and surrounding processes. The ITSM Analyst is responsible ... IT customers to design, build and implement IT service management tools within the application. The ITSM Analyst...work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier,… more
- Tucson Electric Power (Tucson, AZ)
- … Analyst position. Utility experience preferred. . Demonstrated project management time management with demonstrated ability to multi-task priorities ... **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson...expertise in HR metrics, makes recommendations to leadership for workforce performance measurements and key performance indicators. . Designs… more
- Immigration and Customs Enforcement (Washington, DC)
- Summary The Portfolio Management Office Program Analyst supports ICE Health Service Corps IT initiatives, ensuring adherence to project management best ... This position is only open to USPHS officers and Call to Active Duty (CAD) candidates. Responsibilities DUTIES AND...Technology Unit (HITU). The incumbent serves as a program analyst within the Portfolio Management Office (PMO)… more
- TEKsystems (Tucson, AZ)
- Description Position Description The Human Resources (HR) Systems Analyst provides system support, upgrade, optimization, and subject matter expertise for all HR ... Using deep expertise in HR metrics, makes recommendations to leadership for workforce performance measurements and key performance indicators. . Designs and delivers… more
- Amentum (Colorado City, CO)
- …continents and is headquartered in Chantilly, VA. If you are an experienced Case Management Analyst seeking a way to positively impact US National Security, ... **Case Management Support Analyst I** Amentum is...work location. 1+ years' experience in: + Supporting a call center/case management environment providing Tier II… more
