- Raytheon (Tucson, AZ)
- …Embedded Software Security, Software Architecture Design and Implementation.Experience using embedded Real Time Operating Systems (RTOS) (eg, Green Hills, ... in the company and consistently delivers superior solutions.Our Principal Embedded Real - Time Software Developer/Integrator is a technical position that works… more
- Hackensack Meridian Health (Edison, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst,** you will utilize workforce ... of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance during the… more
- Leaffilter (Hudson, OH)
- …Responsible for developing and maintaining dashboards and data visualizations needed to enable workforce management + Work closely with the Manager of ... overall organizational strategy by monitoring call center interactions in real - time , including (but not limited to) phone,...Workforce Management , as well as internal teams and cross-site teams,… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication with… more
- Santander US (Austin, TX)
- …call recording, performance monitoring and dialer systems. + Utilize workforce management tools to monitor real - time adherence to schedules and ... Real Time Support Specialist-Work Force Management (100%...center environment.- Required + Strong knowledge and experience with workforce management software (Aspect or Genesys preferred)… more
- Aston Carter (Mettawa, IL)
- …. + Proficiency in reporting and analysis. + Experience in workforce management administrative and real - time scheduling support. + High school diploma ... Job Title: Workforce Management AnalystJob Description Support Contact...optimal coverage with the right resources at the right time . Develop, analyze, and deliver WFM and Contact Center… more
- DoorDash (Phoenix, AZ)
- …internal and external partners at all levels. + You have 1-2 years experience in real - time / workforce management . + You have expert level experience ... workforce planning and intraday operation fundamentals, including: real - time queue monitoring, skilling, reporting, escalating known...working with a workforce management optimization tool (ie Verint, Assembled,… more
- Houston Methodist (Katy, TX)
- …such as staffing levels, call volumes, occupancy, and schedule adherence. + Oversees real - time workforce management processes. + Provides insights ... Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real... Management team and System Access Leadership, aligning real - time operations with overall business objectives. Communicates… more
- Walmart (Bentonville, AR)
- …to deliver optimal staffing, and operational efficiency. **What you'll do ** + Lead real - time workforce management across Walmart's Customer Care ... lead the strategy and execution of Intraday and short-term workforce management strategies to deliver on optimal...Scheduling, and Operations teams to turn business goals into real - time workforce strategies that support… more
- Amazon (Austin, TX)
- …and call out changes of incoming contact patterns to operations and the Workforce Management team - Have real - time communication with the Workforce ... quality, risks, and resources needed. Key job responsibilities - Real - time monitoring & reporting of schedule deviations...utilization - Prepare and communicate daily hand-off report to Workforce Management (WFM) leadership team on Service… more
- Pearl Interactive Network (Raleigh, NC)
- …email, social media) through effective forecasting and scheduling. + Utilize workforce management tools to monitor real - time staffing and make necessary ... is responsible for overseeing daily contact center functions, ensuring optimal workforce management , maintaining quality assurance standards, and leveraging… more
- Amazon (Seattle, WA)
- …and non-tech teams - Workforce Management experience (Forecasting, Scheduling, Real Time Management ) required - Ability to perform many concurrent ... better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead...4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management ) - Oral… more
- FM (Waltham, MA)
- …Alternative Investments and working closely with Senior PM - External Investment Management , direct real estate investment team, the Chief Investment Officer ... Investments leaders and staff, across asset classes, with a primary focus on real assets investments with our external investment management partners. This role… more
- Mass Markets (SD)
- …for a proactive and detail-oriented Real - Time Analyst to join our workforce management team. This role is crucial in ensuring optimal staffing levels and ... operational efficiency. + Implement industry best practices for real - time monitoring and workforce management . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Paylocity (Schaumburg, IL)
- …to mitigate impact. Discretion and Impact: + Continuously seek opportunities to improve real - time management processes, tools, and techniques to enhance ... + Minimum of 2-3 years of experience in a workforce management or contact center operations role,...contact center operations role, with a strong focus on real - time management . Strong analytical skills… more
- JPMorgan Chase (Washington, DC)
- Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the ... new and emerging risks, and using your expert judgement to solve real -world challenges that impact our company, customers and communities. Our culture in… more
- NTT America, Inc. (Richmond, VA)
- …Genesys Cloud - API - User Management ; Genesys Cloud - API - Workforce Management ; Genesys Cloud - API - Real - Time Reporting; Genesys Cloud - API - ... VOIP Integrations; Cisco VOIP Integrations; Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording; Avaya - Avaya Aura… more
- JPMorgan Chase (Jersey City, NJ)
- …impact by delivering high-quality products that resonate with clients. As a Product Manager in Real Time Payments, you are an integral part of the team that ... Offering 24/7 availability combined with never-before-seen speed and transparency, real - time payments are at the forefront of...5+ years of experience or equivalent expertise in product management or a relevant domain area + Bachelor's degree… more
- Walmart (Bentonville, AR)
- …with technical partners, we drive the workplace of the future, powering our workforce by reducing friction. The Corporate Real Estate Product and Technology ... Program delivery of multiple technical solutions. The scope includes the end-to-end management of projects and programs encompassing the creation of new conceptual… more
- The County of Los Angeles (Los Angeles, CA)
- …+ Laws, codes, regulations, principles, practices, and legal terms pertaining to lease management and/or other real estate transactions + Techniques used to ... Laws, codes, regulations, principles, practices and legal terms pertaining to lease management and/or other real estate transactions (eg, leasing, assignments,… more
