- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking an Account Resolution Representative for Collections and Servicing in our Unsecured Lending Operations. Learn ... resolution representatives, Account resolution representatives, Senior Account Resolution Representative , Lead Account Resolution … more
- Intermountain Health (Des Moines, IA)
- …Follow up in accordance to procedures and policies with an overall goal of account resolution + Post correspondence, zero payments, denials and any other ... friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to… more
- Cardinal Health (Des Moines, IA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- Kelly Services (Johnston, IA)
- **Customer Support Representative ** **John Deere** **Johnston, Iowa - (This is an onsite position)** **$19.50/hour** For those who want to keep growing, learning, ... here for you! We're seeking a contract Customer Support Representative II to work at John Deere in Johnston,...+ Have skills in interpersonal communication, negotiation, and conflict resolution + Possess strong written communication skills + Have… more
- Sedgwick (Des Moines, IA)
- …to Work(R) Fortune Best Workplaces in Financial Services & Insurance Auto Claims Representative **PRIMARY PURPOSE** : To analyze and process low to mid-level auto ... are met and to move the file towards prompt and appropriate resolution . + Identifies and pursues subrogation opportunities; secures and disposes of salvage.… more
- WestRock Company (Des Moines, IA)
- The Opportunity: The Inside Sales Representative (ISR) will be responsible for developing new business and managing and growing assigned customer accounts primarily ... secure orders for new business, and to resolve any account issues. Additionally, the ISR will work with inside...outbound calls and digital tools. * Conduct complex issue resolution for customers (involving communication with both customer and… more
- TEKsystems (Des Moines, IA)
- …This specific area is handling complaints related to credit card, checking account and business complaints. Typical Day: Team member reviews complaints and handles ... activities of the support Escalations Team Skills complaint handling, complaint resolution , escalation calls, banking customer service, financial services, ms office… more
- Travelers Insurance Company (Des Moines, IA)
- …process. + Serve as the front-line managed care resource to policyholders, customers, Account Consultants, Account Executives and Claim Account Executives on ... Manager or other appropriate parties for prompt and effective resolution . + Perform other duties as assigned. **What Will...Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan… more
- Cardinal Health (Des Moines, IA)
- …sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention ... + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Cardinal Health (Des Moines, IA)
- …sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. ... + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- nVent (Des Moines, IA)
- …with current or new customers to achieve new sales, expands offerings within the account , and populate the account pipeline consistently and on a timely basis ... + Provide continual updates via CRM on account and conversion status of target accounts + Respond...Respond to customer questions and provide follow-up to assure resolution + Understand current market relationships and partnerships and… more
- Cardinal Health (Des Moines, IA)
- …Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client ... representatives is accurate by cross referencing with the patient's account , followed by using honest judgement in any changes...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Confluent (Des Moines, IA)
- …relationships with customers while ensuring an exemplary support experience, and timely resolution to customer requests. **What You Will Do:** + Working directly ... of non-technical issues with their Confluent deployments, such as registration or account creation requests (via call, email, chat, or social media platforms) +… more
- TEKsystems (West Des Moines, IA)
- …activities of the support Escalations Team Skills complaint handling, complaint resolution , escalation calls, banking customer service, financial services, ms office ... employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave… more
- Intermountain Health (Des Moines, IA)
- …issues on patient accounts. **Essential Functions** + As a Lead Credit Balance Representative , you will be the Subject Matter Expert for the following: + Researches, ... credit balance team's Quality Assurance (QA) audits + Timely coordination and resolution of compliance, third-party and audit refund projects + Assist Credit Balance… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- As a Help Desk Analyst within the Defense Army Account 's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... Experience in a fast-paced, high-stakes environment where attention to detail and swift resolution of issues are important skills to success. You should be someone… more
- CBRE (Des Moines, IA)
- …of technology demonstrations and pricing proposals to clients. + Support resolution of technology challenges and roadblocks that impact the daily operations ... and success of our clients and account teams. + Lead communications with Clients, Sector Leadership,...each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable… more
- Fiserv (Des Moines, IA)
- …the ePayments business group is a high-performing self-starter who partners with Account Executives and Relationship Managers to meet customer strategic goals. This ... problems and thinks strategically with clients, supports client relationships, drives resolution to internal and external issues, provides industry best practices,… more
- IQVIA (Des Moines, IA)
- **_We welcome you to apply if interested! You will be asked to create an account , which takes less than one minute and requires only a username and password. The ... continuing education via the IQVIA Learning Center. **Responsibilities** Customer Service Representative + Answer calls, assist customers with inquiries, and gather… more
- Cardinal Health (Des Moines, IA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... healthcare provider offices, SPs, and customers, striving for one-call resolution **Qualifications:** + 2-4 years of industry experience with...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more