- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Deloitte (Des Moines, IA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Pine Acres Rehabilitation & Care Center (West Des Moines, IA)
- Join the Pine Acres Team!! Quality Assurance and Infection Preventionist Job Summary: Leads, guides and directs the quality assessment and assurance ... Must practice and promote positive attitude, leadership skills, and customer service . + Develops and maintains nursing...necessary. + Will be in on call nursing rotation. Quality Assurance and Infection Preventionist Benefits: +… more
- Cardinal Health (Des Moines, IA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Des Moines, IA)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- Kemin Industries (Des Moines, IA)
- …but not limited to Customer Service , TSM, Sales, Marketing, R&D, Quality Assurance , Quality Control, Operations, Staff, Executive. + Assist in ... been dedicated to using applied science to improve the quality of life for over half a century. We...and new product with guidance from manager. + Support Customer Service to obtain certificates of free… more
- Lauridsen Group Inc. (Ankeny, IA)
- …in a timely and accurate manner. + Facilitate communication among research and development, quality assurance , customer service and production to ensure ... satisfaction. + Manage escalated product related problems with customers such as quantity/ quality of product, delivery of product and associated billing issues if… more
- Corteva Agriscience (Des Moines, IA)
- **Corteva Agriscience** is seeking a ** Quality Assurance Specialist for the Seed platform for the North America region.** The Quality Assurance ... works in conjunction with the Global Quality Assurance & Improvement Leader and other QA Specialists to...occur. Metrics may include audit findings, non-conforming product, and customer complaints. + Participate and/or lead Quality … more
- Wells Fargo (Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Senior Customer Service Representative in Customer Care as a part of Commercial Banking Operations Division. ... role, you will:** + Support performance of less experienced Customer Service Representatives, new or enhanced services...interpersonal skills + Ability to meet performance objectives in Quality Assurance + Ability to provide leadership… more
- CVS Health (Urbandale, IA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Ankeny, IA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Des Moines, IA)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Kemin Industries (Des Moines, IA)
- …will be responsible for leading the business units' regulatory affairs (RA) and quality assurance (QA) teams by proactively identifying and managing regulatory/ ... direction for the business unit Regulatory Affairs (RA) and Quality Assurance (QA) department and working cross-functionally...+ Oversee and work closely with Central Operations and Quality on audits (regulatory and customer ), supplier… more
- Katecho (Des Moines, IA)
- …data driven decision maker with strong leadership skills. + Strong commitment to quality and customer service . + Demonstrated problem solving skills ... Improvement. This position supports the Engineering and Operations job functions of Quality Assurance to meet organizational objectives. PRIMARY DUTIES AND… more
- Prime Therapeutics (Des Moines, IA)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Intertek (Des Moines, IA)
- …go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality ... Assured Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- Cardinal Health (Des Moines, IA)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Trinity Health (West Des Moines, IA)
- …medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service ... areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is...work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet… more
- Pearson (Des Moines, IA)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- ADM (Des Moines, IA)
- …requirements, and company programs along with continuously looking for improvements to the Quality Assurance programs. + Works to find new and more efficient ... locations colleagues to execute day to day supporting safety, quality and service requirements. + Works with...a weekly basis. + Work closely with Commercial, Formulations, Quality Assurance and other divisional leadership to… more