- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Salt Lake City, UT)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Veterans Affairs, Veterans Health Administration (South Jordan, UT)
- …hospital use and high vulnerability. - Serve as the social work point of contact for specialized consultation related to the needs of those enrolled in ICMHR. - ... self-efficacy - Actively participate in program planning and development, advising the supervisor of shifting trends with caseloads and identifying the need for and… more
- Cayuse Holdings (Salt Lake City, UT)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment to you ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial...or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +… more
- University of Utah (Salt Lake City, UT)
- …**Requisition Number** PRN41950B **Job Title** Manager, Research Dev **Working Title** Senior Grid Resilience Program Manager **Job Grade** F **FLSA Code** ... resilient power and energy systems of the future. The Senior Program Manager will play a crucial role in...and flextime schedules are available for all employees with supervisor approval. This position may be approved for working… more
- Qualus (Salt Lake City, UT)
- **Position Overview** **Power your future with Qualus** as a Senior Inspector in our Program Management organization. This individual will oversee the construction ... and provides site readiness verification. + Maintains frequent and regular contact with contractor supervision regarding job performance and documents results… more
- Pearl Interactive Network (Salt Lake City, UT)
- …thinker and people-first leader who thrives in a fast-paced, mission-driven contact center environment? **Pearl Interactive Network** is seeking accomplished ... + Responsible for the day-to-day management of an individual contact center , including contact ...center supervisors. + Monitor the quality of each supervisor 's team and ensure they are providing appropriate and… more
- Cardinal Health (Salt Lake City, UT)
- …standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **_Qualifications_** ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- BioFire Diagnostics, LLC. (Salt Lake City, UT)
- …forms to monitor unauthorized airfare bookings. + Act as a point of contact to manage communication between 021 and 028 card holders and Concur audit. ... timely and accurate database administration for Concur, Works, Payment Center and Egencia for 021 and 028 entities. +...situational usage issues and communicate with card holders and Senior Accountant to resolve. + Assist with all reporting… more
- Cardinal Health (Salt Lake City, UT)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED… more
- Cardinal Health (Salt Lake City, UT)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more