- Zoom (Salt Lake City, UT)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Salt Lake City, UT)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Salt Lake City, UT)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Global Foundries (UT)
- …You will design and standardize scalable sales and sales operations processes, lead technology enablement (CRM, CPQ, SAP, AI), and champion governance and change ... and value for customers and internal stakeholders. Essential Responsibilities: Lead initiatives that enhance sales operations efficiency and enable technology… more
- Grant Thornton (Salt Lake City, UT)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- TEKsystems (Salt Lake City, UT)
- …Necessary Experience/Skills: + Have experience in appointment setting, retention , or lead generation + 1-2 years of customer service experience + ... Lead Generation (CSR team) Remote - M-F |...incoming calls from an auto dialer + Responding to customer online inquiries regarding application + Work alongside insurance… more
- R1 RCM (Salt Lake City, UT)
- …engagement and reference ability. **Key Responsibilities** **Leadership & Strategy** + Lead site-based consulting teams aligned to the managed software delivery ... to drive adoption of best practices + Build trusted relationships with customer stakeholders to drive engagement and reference ability. + Ensure proactive issue… more
- PagerDuty (Salt Lake City, UT)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- NTT America, Inc. (Salt Lake City, UT)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- Qualtrics (Provo, UT)
- …and leading teams, solving complex business problems and ensuring delivery of top-tier customer management. You will lead a team of Managers and Individual ... join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll...products or services. **Things You'll Do** + Grow and lead a team of Leaders and Technical Customer… more
- ISC2 (Salt Lake City, UT)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Salt Lake City, UT)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Salt Lake City, UT)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Salt Lake City, UT)
- …customer relationships through regular interactions. * Manage renewal processes to ensure customer retention . * Collaborate with sales and support teams to ... About the Role: Step up as a Manager, Customer Success, where you will manage a team...initiatives. Skills: * Leadership: Proven ability to manage and lead teams effectively. * Analytical Skills: Ability to analyze… more
- Lucid Software (Salt Lake City, UT)
- …Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. The Customer Success Team at Lucid Software plays a central role in helping our most ... the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager (CSM) you will go beyond traditional...serve as the cloud adoption expert, driving expansion and retention by helping customers optimize their cloud environments, streamline… more
- Honeywell (Clearfield, UT)
- … customer support function at a senior level, you will contribute to customer loyalty, retention , and business growth. Your leadership and expertise will play ... operational excellence, cross-functional collaboration, and business growth. **KEY RESPONSIBILITIES** + Lead and manage the customer support team to ensure… more
- Lucid Software (Salt Lake City, UT)
- …at scale + Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... with leaders such as Google, Atlassian, and Microsoft. Lucid's Customer Success Team plays a central role at Lucid...Identify and monitor key user operational metrics focused on retention to help drive improvements to our product and… more