- Compass Group, North America (New Hyde Park, NY)
- …Come for the job, stay for the career. We are Canteen. **Job Summary** ** Director , Customer Experience ** **Location:** NY, CT, NJ Markets **Reports to:** ... Senior Leadership The Director , Customer Experience plays a critical role within Coffee Distributing Company's (CDC) Account Management Team, leading… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...associated governance routines, to measure and manage our digital experience over time** **As Sr Director on… more
- Mastercard (New York, NY)
- …for all. Overview The Mastercard, Dynamic Yield Sales team is looking for a Sales Director to drive our customer experience strategy forward by consistently ... innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical,… more
- City of New York (New York, NY)
- … of Project Management. Reporting to the Deputy Commissioner of Public Affairs & Customer Experience , the Director of Project Management oversees production, ... small team that handles procurement, inventory, and the facilitation of contracts. The Director will also handle certain aspects of correspondence and customer … more
- Celestica (New York, NY)
- …revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary ... to all subordinate staff involved in support of each customer under the director 's ownership. This includes...and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in… more
- CVS Health (New York, NY)
- …more compassionate. And we do it all with heart, each and every day. The Director of Customer Strategy will be responsible for developing the strategy that ... across the organization. They will report into the Executive Director , Customer Segmentation within the Pharmacy and...experience in retail, CPG, or other related field. Experience in customer strategy a plus. **Preferred… more
- Wolters Kluwer (New York, NY)
- …development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention ... well. **About the Role:** We are looking for a Director of Customer Success to lead a...Sales, Product, Marketing, and Support to ensure a seamless customer experience . + Lead, mentor, and grow… more
- Capital One (New York, NY)
- …deployment pipeline lifecycle + Demonstrate excellent judgment with managing operational risk with customer experience + Set the vision and strategy that is ... Director , Product Management, Developer Experience -...One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities… more
- New York Botanical Garden (Bronx, NY)
- …Ticketing & Customer Care Supervisor A ssociate Director of Ticketing & Customer Care Director of Visitor Experience Position Summary : The Ticketing ... Experience daily operations, with a focus on ticketing, customer support, and the Ticketing Support Hotline . Responsible...with one year experience or two years experience in a supervisory, ticketing and customer … more
- JPMorgan Chase (Jersey City, NJ)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a ** Customer Success Director ** within **JPMC's Central Infrastructure...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- Capital One (New York, NY)
- Director , Product Management, Developer Experience - Secure Foundations Platform ** Director , Product Management (PXDP60)** Capital One is a high-tech ... One's mission to change banking for good! As a Director on the Developer Experience Product team,...+ **Human Centered** **-** Obsesses about internal and external customer needs to reimagine and innovate product solutions +… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …related duties as required by the Director COMPETENCIES + Demonstrated customer service experience preferred + Bilingual English/Spanish preferred + Possess ... DUTIES AND RESPONSIBILITIES Under the general supervision of the Director , the Coordinator is responsible for maintaining contact with...+ Associate's degree and one year of social service, customer service, or related experience + High… more
- Pixalate, Inc. (New York, NY)
- Sr./ Director of Customer Success Employment Type: Full Time Location: NYC Minimum Experience : Mid Level Salary: $150k About the Company Pixalate is a ... (or equivalent experience ) + 6+ years of experience in client-facing AdTech customer success, technical account management, and/or technical sales roles at… more
- Capital One (New York, NY)
- Director , Product Management, DevX - API Platforms ** Director , Product Management (PXDP60)** Capital One is a high-tech company, a scientific laboratory, and a ... platforms. APIs form a critical building block for developing software, from customer applications, to real-time financial decisioning, to machine learning and AI.… more
- City of New York (New York, NY)
- …Executive Director and BVS leadership to streamline processes, improve customer experience , and implement data-driven improvements and process, and system ... Population Health Data Science, Bureau of Vital Statistics. The Director of the Corrections and Amendments Unit (CAU) provides...data and technology to streamline operations and enhance the customer experience . The role also requires strong… more
- City of New York (New York, NY)
- …DIRECTOR OF SOCIAL SERVICES EXAM (# 1121) Under direction of the Director of Customer /Correspondence Services (Administrative Director of Social Services, ... OCSS units and senior management. - Prepare and submit reports to the Director of Customer /Correspondence Service to update senior management regarding unit work… more
- The Salvation Army (Jamaica, NY)
- Overview Director of Nursing, Work as a full-time nurse and provide overall supervision to all nurses and programs regarding their all aspect of medical care in ... conjunction of OPWDD and The Salvation Army DDS programs. The Director of Nursing is also responsible for the quality assurance process which includes routine audits… more
- MTA (New York, NY)
- Director , EO Analysis and Reporting Job ID: 13730 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Opp Date Posted: Nov 12, 2025 Description POSTING NO. 13730 JOB TITLE: Director , EO Analysis and Reporting DEPT/DIV: Department of Diversity and Civil Rights (DDCR)… more
- Citigroup (New York, NY)
- …+ Develop strategies to retain at-risk customers, working with Analytics and Customer Experience teams to identify signs of disengagement, treatments to ... align strategies and priorities, including product development, digital platforms, analytics, and customer experience . + Closely manage budget across Customer… more
- City of New York (New York, NY)
- …burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in ... will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director . ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Operations (SDO) unit is… more