- The Goodyear Tire & Rubber Company (Fort Smith, AR)
- …**Learn about our culture!** **Click Here to Hear from our Associates!** **General Description:** As a Call Center Agent , you will work at the Fort Smith, AR ... Goodyear Fleet HQ Call Center providing service assistance to the commercial trucking industry. You will be helping Truckers who need road side assistance to get… more
- Bank OZK (Ozark, AR)
- …+ Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...consistent processes and performance improvement solutions. + Communicates an agent 's progress regularly to the agent 's supervisor.… more