- Hyatt Corporate Office (Chicago, IL)
- …in executing renovation design and execution strategies across Hyatt's portfolio of full- service Classics and Luxury hotel brands throughout the Americas. This ... The Opportunity Hyatt seeks an enthusiastic Senior Manager to join our team. In this role,...all aspects from early planning through execution, informed by guest and performance data from each hotel .… more
- Kinseth Hospitality Companies (Arlington Heights, IL)
- …with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries ... $60,000 per year. This position is the Assistant General Manager of the property and the second-in-command with day-to-day...property and the second-in-command with day-to-day operations of the hotel . What we offer: + Health, Dental, Vision and… more
- IHG (Bensenville, IL)
- …+ Maintain accurate records and ensure smooth front desk operations + Resolve guest concerns promptly and provide outstanding service + Communicate with other ... records and ensure smooth front desk operations** + **Resolve guest concerns quickly and provide exceptional service **...of experience at an IHG property as Front Office Manager (FOM) - required** + **Strong customer service… more
- Hilton (Chicago, IL)
- …operations in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... with a legacy of 150 years of world\-class service as Housekeeping Manager \. You'll receive top\-notch...operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest … more
- Kinseth Hospitality Companies (Glenview, IL)
- …Training + Paid PTO + Referral program + Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Professionally sells the products and services of ... the hotel , banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. ESSENTIAL DUTIES AND… more
- Kinseth Hospitality Companies (Schiller Park, IL)
- …sets wake up calls in a efficient, warm and friendly manner. + Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, ... Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of ...emergency procedures and guest satisfaction. + Enters daily changes and balances accounts… more
- Hilton (Chicago, IL)
- …achievement of superior business results in the areas of ensuring outstanding guest service , team member engagement, favorable financial outcomes, strategic ... innovation and creativity within event delivery * Partner with the General Manager /Executive Committee to deliver on Hilton's values by creating high\-impact event… more
- Sage Hospitality Group (Chicago, IL)
- …and in-house guests by providing accurate and timely information and directions within the hotel . Guest Relations enhances the guest overall experience by ... in que to check in or out of the hotel ▪ Obtain each arriving guest by...and security procedures and reporting suspicious activity to security, manager , or MOD ▪ Operates the PBX equipment by… more
- Omni Hotels (Chicago, IL)
- …pride that comes from working for a company with a reputation for exceptional service . The Omni Chicago Hotel 's commitment to serve our associates and nurture ... Description The Omni Chicago is currently seeking a General Manager for this 347 room hotel located...and initiatives, with the objective of meeting or exceeding guest expectations. In addition, the General Manager … more
- Marriott (Rosemont, IL)
- …marketing, finance and accounting, or related professional area. **Preferred:** * General Manager experience in limited or full- service property. * Ability and ... frequent basis to obtain feedback about their experiences on property; utilizes guest /customer feedback to recognize outstanding employee service performance and… more
- Sage Hospitality Group (Chicago, IL)
- …positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined ... meetings and perform as a team leader for all hotel department staff participating in the event delivery process....of all group business as developed by the sales manager . Contact and appropriately follow-up on all signed/contracted business… more
- Hilton (Chicago, IL)
- …amazing Team Members are at the heart of it all\! guest service supervisor, guest service manager , guest service director, front desk ... we are hiring\! We are currently seeking a Housekeeping Manager ; the ideal candidate will have 1 or more...the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Marriott (Chicago, IL)
- …Strives to improve service performance. * Collaborates with the Front Office Manager on ways to continually improve departmental service . * Communicates a ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Marriott (Chicago, IL)
- …Strives to improve service performance. * Collaborates with the Front Office Manager on ways to continually improve departmental service . * Communicates a ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Sage Hospitality Group (Chicago, IL)
- …of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every ... Avenue to viewing famous works at the Art Institute. Yet with our hotel 's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious… more
- Marriott (Chicago, IL)
- …motivation, empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction results and ... assigned, to meet business needs. **Managing and Monitoring Activities that Affect the Guest Experience** * Understands the brand's service culture. * Provides… more
- Marriott (Chicago, IL)
- …motivation, empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction results and ... assigned, to meet business needs. **Managing and Monitoring Activities that Affect the Guest Experience** * Understands the brand's service culture. * Provides… more
- Hilton (Chicago, IL)
- …Hilton Chicago\! Our Catering & Events Team is seeking an enthusiastic Catering Sales Manager to join our dynamic department and lead the charge in selling all ... social events for our hotel \. This is an incredible opportunity to showcase your...you\! **What will I be doing?** As Catering Sales Manager , you will be responsible for the development of… more
- Compass Group, North America (Chicago, IL)
- …They will lead the charge in ensuring our American Airlines guests receive exceptional guest service and high quality food and beverage offerings, each and every ... Eurest **Position Title: FOOD&BEVERAGE MANAGER - AMERICAN AIRLINES ORD** **Pay Grade: 13**...specifications. They promote a positive team culture focused on guest service and "wow-worthy" American Airline lounge… more
- IHG (Chicago, IL)
- …etc. * Take action to solve guest problems/complaints using appropriate service recovery guidelines. * Follow established hotel safety protocols and ... High School diploma /Secondary qualification or equivalent. One year front office/ guest service experience strongly preferred. Proficiency in Opera is… more
