- Molina Healthcare (Lexington, KY)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... of management. * Provides excellent customer service for all call center communication channels. * Accurately documents all member/provider communication * Ability… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …requirements, design, build, production and distribution of operational reports based on contact center and business data. Reporting will provide performance ... leadership, and the client. Additionally, this role includes forecasting contact center metrics such as contact...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully ... perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully ... perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal of meeting program ... calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service level...weekends, when required. + Act as a Point of Contact for operations when required. **Required Qualifications** +… more
- Solar Energy Solutions (Lexington, KY)
- …first point of contact for most new prospects, the Sales Development Representative (SDR) plays a critical role in shaping the customer experience and setting ... This role is a great fit for someone with inbound call center experience in industries like telecommunications, cable/internet, insurance, utilities, or automotive… more
- Ford Motor Company (Frankfort, KY)
- …parties while maintaining high levels of customer satisfaction in a call center environment. + Representatives will navigate multiple systems to resolve many and ... vehicle financing or leasing. + The primary focus of a Customer Service Representative is to build customer relationships and brand advocates by servicing customers… more
- Merck (Frankfort, KY)
- **Job Description** As a Chronic Care Specialty Sales Representative , you will drive meaningful patient impact by leveraging our scientific expertise and serving as ... the primary contact for customers within your assigned territory. As a...the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles… more
- Molina Healthcare (Lexington, KY)
- …departments as required. * Utilizes appropriate resources to ensure member contact information is current and up-to-date. * Effectively communicates general Medicare ... Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination of relevant… more
- Fresenius Medical Center (Nicholasville, KY)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... should discuss them with my immediate supervisor or my Human Resources representative . **ADDENDUM:** Managers in each state must determine if their state regulations… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Highmark Health (Frankfort, KY)
- …line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring adherence ... maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS regulations. + Take… more
- Otsuka America Pharmaceutical Inc. (Frankfort, KY)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... Integration** + Serve as the primary field medical affairs representative to the Rare Disease Medical Business Unit Lead...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Emerson (Frankfort, KY)
- …Account Executive, you will be responsible for growing revenue in the Data Center Power Generation and Microgrid markets. This position will focus on attracting new ... drive greenfield control system orders across North America in the Data Center Power Generation industry that ensure reliability, efficiency and scalability. This… more
- Oracle (Frankfort, KY)
- …the internship with various internal teams for overall knowledge of the Digital renewal Center . + The focus will be on interns getting the experience they will need ... Will Do** The primary focus of the Support Renewal Representative is to act as a customer liaison for...emails + Drives automation through the Oracle store + Contact customers as required to ensure PO's are issued… more
- Otsuka America Pharmaceutical Inc. (Frankfort, KY)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... quality of the TMF. * Serve as Clinical Management representative for review of protocols within and across portfolios,...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Frankfort, KY)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... compliance. + Manages reports and trends to the Management Representative to help in the preparation of Management reviews...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- SolomonEdwards (Frankfort, KY)
- …Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer ... contact to guide a consumer through the loan origination...Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer… more
- Fifth Third Bank, NA (Lexington, KY)
- …related policies, always maintaining ethical behavior. Operations: * Collaborate with Financial Center Manager to ensure all monthly cash counts are completed. * ... Partner with Financial Center Manager to gather and report monthly FCA requests....procedures. * Assist in training newly hired Customer Service Representative Referrals: * During customer interactions and Customer Outreach… more