- Growth Ortho (Lexington, KY)
- Bluegrass Orthopaedics is hiring a full time Patient Experience Representative for our Registration department in Lexington, Ky. As a Patient Experience ... of our facility to ensure smooth operations. As a Patient Experience Representative your job duties will...will report to the Registration Supervisor and the Business Services Director. Bluegrass Orthopaedics has been serving Central and… more
- Catholic Health Initiatives (Lexington, KY)
- …is remote, you may be required to attend training or meetings on site.** The Patient Service Representative (PSR) position is the first point of phone ... communication channels including voice, chat, email and text. A Patient Service Representative may also...Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing… more
- Intermountain Health (Frankfort, KY)
- **Job Description:** The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies ... etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/ service line meetings, review… more
- Catholic Health Initiatives (Lexington, KY)
- …contact center **Overview** Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, ... other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors. As a CHI Health Contact Center Rep your… more
- Cardinal Health (Frankfort, KY)
- …physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services + Assist ... guidance on the appeals process if needed + Resolve patient 's questions and any representative for the...touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High… more
- St. George Tanaq Corporation (Frankfort, KY)
- …Responds to and ensures that all appeal/dispute issues raised by the beneficiary/ patient , representative , and provider/supplier have been addressed + Provides a ... III Fully Remote*GA Job Type Full-time Description **Overview** Tanaq Support Services (TSS) delivers professional, scientific, and technical services and… more
- Cardinal Health (Frankfort, KY)
- …fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services , patient access support, and financial programs, Sonexus Health, ... caller to appropriate team member (when applicable) + Resolve patient 's questions and any representative for the...diploma or equivalent, preferred + Demonstrated high level customer service + Experience conducting and documenting patient … more
- Molina Healthcare (Lexington, KY)
- **JOB DESCRIPTION** **Job Summary** Molina Pharmacy Services /Management staff work to ensure that Molina members, providers, and pharmacies have access to all ... reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, … more
- Evolent (Frankfort, KY)
- …for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact by providing ... support to foster success in the role. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working with and providing support to… more
- Medtronic (Lexington, KY)
- …**POSITION** **RESPONSIBILITIES** **:** + Conduct sales calls to promote, sell, and service Medtronic's CRM products and services to existing and competitive ... Pacing products within assigned territory. CRM seeks collaborative candidates who are patient -centric, passionate, and who represent the same wide variety of life… more
- Surgery Care Affiliates (Lexington, KY)
- …as part of center compliance with CMS Conditions for Coverage guidelines in contacting patient 's prior to the date of service to review, Physician Ownership, ... Optum, SCA Health is redefining specialty care by developing more accessible, patient -centered practice solutions for a network of more than 370 ambulatory surgical… more
- Catholic Health Initiatives (Lexington, KY)
- …environment required. **Overview** Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, ... Scheduler. It's important that you enjoy working with all patient populations and understanding your role's administrative accountabilities. **Expectations:** +… more
- Cardinal Health (Frankfort, KY)
- …of ensuring that all policies and procedures related to providing consistent, supervisor customer/ patient care are adhered to, and service & production goals are ... environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates… more
- Cardinal Health (Frankfort, KY)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates… more
- Intermountain Health (Frankfort, KY)
- …extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary ... and scanners, personal computers. + Prepares for mailing insurance and patient refunds and paperwork by utilizing multiple resources, including on-site equipment… more
- Fresenius Medical Center (Frankfort, KY)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Molina Healthcare (Lexington, KY)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... **Job Description** **Job Summary** Molina Pharmacy Services /Management staff work to ensure that Molina members,...+ Interact with appropriate primary care providers to ensure patient registry is current and accurate. + Support pharmacists… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a ... To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in...tickets. Additionally, a knack for clear communication and a patient demeanor will serve you well when interacting with… more
- Grifols Shared Services North America, Inc (Lexington, KY)
- …transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. **Position Overview:** The ... + Serve as the Program Physician for associated clinical trials, addressing patient eligibility and treatment questions in collaboration with the contract research… more
- Novo Nordisk (Lexington, KY)
- …information, initiatives, etc.) to ensure an aligned approach to benefit improved patient health. Internally, the Specialty Field Sales Representative reports to ... ) and key customers. Relationships Externally, the Specialty Field Sales Representative maintains relationships with physicians, pharmacists, nurses, and other key… more