- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between Failures,… more
- GAP Solutions Inc (Washington, DC)
- …Complex security. + Reports from USCP and other agencies that support AOC jurisdictional incident management . + Media reports and other social media platforms. + ... support to OCSO and AOC in the form of incident management support and liaising with the...demonstrated knowledge of command center and/or emergency operations center ( EOC ) best practices. + Five (5) or more years… more
- Customs and Border Protection (Ashburn, VA)
- …for IT solutions. Typical work assignments include: Overseeing the major incident management processes and procedures to ensure identification, detection, ... EOC operations. Providing oversight and guidance for execution of major incident management processes and procedures to ensure identification, detection, … more