- TekSynap (Silver Spring, MD)
- …supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users worldwide. ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- Steampunk (Mclean, VA)
- …Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** and ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do** +… more
- Serco (Washington, DC)
- …+ coordination with cognizant inventory control point or In-Service Engineering Agent (ISEA) points of contact for alternate material resolution. + Assist ... to understand, track/monitor and improve submarine maintenance including Navy Enterprise Resource Planning (N-ERP), Product Data Reporting and Evaluation Program… more
- Amentum (Fort Belvoir, VA)
- …Reports will include information on organizations and users requesting access. + Answer M3 Help Desk phone line and check voicemail. + Monitor DCD Access Mailbox ... Management. Manage entitlement requests in JEMS for the Army Intelligence Enterprise ensuring proper organization alignment and validating need-to-know. + NATO… more