- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive,...of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively… more
- Leidos (Lorton, VA)
- …Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job... Tier 1 operations for a large, complex government enterprise environment. The overall objective of the work is to ... to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag ... IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions + Creates helpdesk request for escalation to Tier II and Tier III technicians +...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. +...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …colleagues and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security management ... will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize...of IT work experience + Experience supporting Red Hat Enterprise Linux (RHEL) 7 or higher software applications +… more
- Chenega Corporation (Washington, DC)
- …and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise environment. + Strong ... Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join...and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow… more
- System One (Reston, VA)
- ALTA IT Services is hiring a Mainframe Tier One Support to provide first-line support for critical mainframe-based applications within a healthcare enterprise ... as the primary point of contact for incident escalation, working closely with Tier Two/Three engineers and developers when needed, to ensure swift resolution. This… more
- TekSynap (Silver Spring, MD)
- …best practices related to Data Center operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... software applications. + Demonstrated experience in a Federal Enterprise IT environment + Demonstrated experience in developing and...+ A+ Network+ Sec **Overview** We are seeking a Tier III Windows Systems Administrator to join our team… more
- Chenega Corporation (Fort Belvoir, VA)
- … 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...to maintain top-quality customer service. + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings… more
- Shuvel Digital (Vienna, VA)
- …over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your ... shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that operates 24/7 to...a fast-paced environment that operates 24/7 to support our enterprise . Our Service is responsible for acting as the… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an ** Tier 2 Helpdesk Specialist** to support large-scale migration and operations on a large, high-profile DOD contract in **Fort ... Belvoir, VA.** The I3TS program provides enterprise -wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize,… more
- Leidos (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for...Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with… more
- Leidos (Arlington, VA)
- …will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations, logistics, and engineering services to help ... secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems. **Primary Responsibilities:** + Troubleshoot and resolve common… more
- Chenega Corporation (Springfield, VA)
- …or GED and 8+ years' experience in a related field + Experience with Tier 1-4 Service Desk + SA experience with building unclassified, integrating, testing, ... (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Chenega Corporation (Springfield, VA)
- …or GED and 8+ years' experience in a related field + Experience with Tier 1-4 Service Desk + SA experience with building unclassified, integrating, testing, ... (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more