- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary point… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face… more
- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide… more
- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The Tier… more
- General Dynamics Information Technology (Newington, VA)
- …Transform technology into opportunity as a **Systems Administrator Senior** with GDIT. A career in enterprise IT means connecting and enhancing the systems that ... matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator Senior you will help ensure today is safe and tomorrow is smarter.… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna,...Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag Government ... Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our government customer in… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench...and 8 years relevant support experience + Superior customer service skills a must; strong desire to provide the ... + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...highest quality of service to the customer required. + Superb verbal communication… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Motion Recruitment Partners (Arlington, VA)
- … Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract $40/hr - $46/hr Help Desk As the Help Desk Technician , you'll be responsible for ... IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as… more
- TekSynap (Chantilly, VA)
- …ServiceNow functionalities. + Provide input into the strategy for developing and resourcing a Service Desk (virtual federated or physical) to act as a central ... mindset to enhance the efficiency and functionality of ServiceNow applications.The technician will support the programservice desk that providesa 24/7,… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Technician ** Location **Washington, DC** \# of openings **1**...incidents within SLAs on a daily basis to ensure service -related issues are identified and resolved within established SLAs… more
- SAIC (Washington, DC)
- …work on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems across HHS and partner sites. ... be expected at our Washington, DC location. **Job Details:** + The Deskside technician will provide ongoing support to Executives and employees across the enterprise… more
- BAE Systems (Newington, VA)
- …for this role are to serve as the initial POC for walk-ins to the IT Help Desk Service in addition to being the main POC for answering and responding to phone ... will involve working as Frontline support for IT help desk both in-person and by answering phone calls and...stakeholders and supporting the renewal process. + Manage mobile service tracking of over 400 lines of service… more