- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... and Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- CACI International (Washington, DC)
- Tier 1 - Help Desk Specialist Senior Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist....providing continuous support and critical operations monitoring _Desired:_ + 1 -3 years of experience in a similar IT support… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust… more
- Insight Global (Washington, DC)
- Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active ... duties (create, restore and troubleshoot accounts) -Escalate Issues as needed to Tier 3 (Server, Exchange, Network, SharePoint) Teams We are a company committed… more
- Stratus Solutions (College Park, MD)
- …* Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support Services (MSS) team. MSS is a ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing...of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively… more
- M. C. Dean (Arlington, VA)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense...+ -2-5 years of applicable work experience + - 1 -3 years ITIL experience + Clearance Level - Secret ... **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with general supervision and… more
- CACI International (College Park, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- M. C. Dean (Mclean, VA)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- GovCIO (Washington, DC)
- …solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology...as part of a small team that provides Tiers 1 , 2, and 3 level support. You will be the ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- SMX (Fort Belvoir, VA)
- …all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft. ... Belvoir. The Senior Help Desk Supervisor will be responsible for...all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT ... agencies operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our...exceptional customer service. **Key Responsibilities:** Lead, coach, and mentor Tier 1 and Tier 2… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist Is** for a Full-Time...experience and training. Work is performed under supervision. The Tier I team serves as primary IT Customer Support… more