- Disabled Veteran Solutions (Chesapeake, VA)
- …improving lives through exceptional service and unwavering support. The Mission As a Customer Advocate , you will be the primary point of contact for 50-70 ... Truly Matters? Join Disabled Veteran Solutions (DVS) as a Customer Advocate Disabled Veteran Solutions (DVS) is...and dedicated Customer Advocates to join our Customer Service Division. At DVS, you're not… more
- Sharecare (Richmond, VA)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Cisco (Arlington, VA)
- …risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is ... Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to...real impact on the lives of Veterans and military service members. We will value your ideas and perspective… more
- SitusAMC (Richmond, VA)
- …using a quality method + Ability to properly balance the need to provide excellent customer service with the need to always maintain profitability within the ... Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every...technologies and the potential application on projects + Meet service level expectations and exceed them when appropriate to… more
- Confluent (Richmond, VA)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry… more
- Prime Therapeutics (Richmond, VA)
- …management experience with client-facing experience, including but not limited to customer service , technical presales, client solution implementation, and/or ... make. **Job Posting Title** Director of Technical Sales Support and Implementations - Remote **Job Description** We are seeking a dynamic and strategic IT leader… more
- Prime Therapeutics (Richmond, VA)
- …relationships with product management, technology teams, functional counterparts, third parties, customer service , go to market, and customers + Collaborate ... us. **Job Posting Title** Solution Product Owner Sr - Remote **Job Description** The Senior Solution Product Owner is...visualize what items deliver the most value to the customer through the sequencing of the product backlog and… more
- SitusAMC (Richmond, VA)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... and resilience. + **Operational Excellence:** Deliver solutions in high-pressure, multi- customer environments, addressing complex needs with speed and precision. +… more
- Prime Therapeutics (Richmond, VA)
- …every decision we make. **Job Posting Title** Health Plan Account Manager Sr - Remote **Job Description** The Sr Health Plan Account Manager serves as a line of ... organization and strive to deliver a superior, retention focused customer experience; support the positioning of Prime as a...and requests; partner with account leadership to socialize and advocate for client strategic plans * Lead client meetings… more
- Sharecare (Richmond, VA)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- Confluent (Richmond, VA)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K *… more
- Wolters Kluwer (Richmond, VA)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- Coinbase (Richmond, VA)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- NTT America, Inc. (Richmond, VA)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Copeland (Richmond, VA)
- …and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements + Be Vilter's advocate to customers and ... rallies their peers to provide world class products and service across a group of high value, existing accounts....new business for Vilter gas compression products in assigned customer base and geography + Focus on developing new… more
- Seek Now (VA)
- …as its weakest link + Customer Advocate - you deliver excellent customer service to every homeowner, agent, and client you encounter Whom You are Not: ... photographers with the capability and desire to provide amazing customer service while capturing outstanding visual representations...want to make every client a Seek Now brand advocate + Accountable - you create high-quality photos and… more
- Pegasystems (Alexandria, VA)
- Sr. Client Success Manager - Fed Financials Job Category: Sales Location: US - DC - Remote | US - Maryland - Remote | US - Virginia - Remote **Meet Our ... business and empower them to become more efficient, smarter, and most importantly, customer -centric. Our Client Success team is an integral part of our rapid growth… more
- SHRM (Alexandria, VA)
- …continuous process improvement and acts as a strategic partner in operational planning ** Customer Service & Relationship Management** + Provides a high-quality, ... internal and external stakeholders + Creates a "WOW" experience through exceptional customer service and professional relationship management in all interaction.… more
- SHRM (Alexandria, VA)
- …event technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, ... and conferences. **Knowledge, Skills & Abilities** + Strong project management, customer service , collaboration, and time management skills. + Consistent… more
- Eaton Corporation (Manassas, VA)
- …seeking a Data Center Systems Architect. Individuals will be able to work from a remote home office but must be located in either San Francisco, CA, Seattle, WA or ... cater to the evolving needs of our customers. -Enhancing Customer Engagement and Satisfaction: By working closely with customers,...value to the client's business. -Act as an effective advocate and communicator of the benefits of supporting your… more