- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented ** Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a ... with 4 days onsite and 1 day remote. The ** Desktop Support Services Help...management. + 4+ years of hands-on leadership experience in service desk support and operations. + One… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is hiring for a IT Technical Shift Lead ( Desktop Support ). The IT Technical Shift Lead is responsible for managing and leading the IT help ... help desk team during assigned shifts. + Ensure prompt response and resolution of desktop support tickets. + Oversee setup and maintenance of desktop ,… more
- Zones LLC (Richmond, VA)
- …to Deskside Services (eg, additional Authorized End User training, Self- Help support opportunities, self-healing opportunities, automation scripts, RCA). + ... Desktop Support Technician Staffing Richmond, Virginia...security risk assessment, and vulnerability remediation. + Managing any Service Requests (eg, desktop , mobile) which require… more
- NuAxis Innovations (Falls Church, VA)
- …field, or equivalent work experience. . 2+ years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills ... seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service ...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- Leidos (Norfolk, VA)
- …be a wise investment in your career and in yourself. Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norfolk, VA as ... **More About the Role:** NGEN is the largest IT services program for the Navy. Under the Service...service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and… more
- GovCIO (Richmond, VA)
- …This position is contingent upon contract award. GovCIO is currently hiring for a Desktop Systems Engineer 3 for our NLM proposal. The Desktop Systems Engineer ... and operating systems in an inter-networked environment. + Experienced with desktop standards, desktop management, software deployment, systems administration,… more
- Spectrum Comm Inc (Falls Church, VA)
- …IT-related field, or equivalent combination of education and experience. + 4+ years of experience in help desk or desktop support roles, with at least 1 year ... and deliver high-quality end-user support in accordance with established service standards. Key Responsibilities + Oversee daily help desk activities,… more
- Spectrum Comm Inc (Falls Church, VA)
- …experience considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of Microsoft ... Position Overview The Help Desk Technician provides on-site technical support...network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance… more
- Insight Global (Petersburg, VA)
- Job Description Insight Global is looking for a help desk/ desktop support individual to assist in their technical software, hardware. and network problem ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- General Dynamics Information Technology (Vienna, VA)
- …in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and ... **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career...Tier 2 support to include access administration, desktop support , problem resolution to IT systems… more
- Chenega Corporation (Arlington, VA)
- …systems modifications to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks within ... career to the next level! We deliver essential technological services to our customers in support of...assist other departments as needed for continuous process and service improvement. + Work with the IT Help… more
- Chenega Corporation (Arlington, VA)
- …system modifications to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks within ... career to the next level! We deliver essential technology services to our customers in support of...assist other departments as needed for continuous process and service improvement. + Work with the IT Help… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …or related discipline Program Description: The contractor shall provide IT Infrastructure support services , which includes Tier 1 Help Desk, Tier 2 End User ... second-level technical support for escalated incidents and service requests from Tier 1 Help Desk....trust security clearance Preferred Skills + CompTIA A+*, HDI Desktop Support Technician*, ITIL v4 Foundations* are… more
- Serco (Arlington, VA)
- …a difference every day? Discover this great opportunity to join our team as a Client Services Onsite Support Technician I. **As a Client Services Onsite ... to make an impact every day across 100+ sites in the areas of Defense, Citizen Services , and Transportation. We help our clients deliver vital services more… more
- Amazon (Herndon, VA)
- …Windows Systems Engineer with a deep knowledge of Windows Active Directory and desktop services , including virtual desktops and infrastructure. If Arlington HQ ... - Security compliance to include hardening the OS and desktop applications. - Manage metrics and monitoring services...to deliver robust, highly available, and easy to use services to our internal customers in support … more
- ManTech (Mclean, VA)
- …peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer services + IAT Level II ... configuration, and debugging techniques + Experience with virus scanning, standalone desktop , laptop computing services and experience with troubleshooting… more
- Amazon (Herndon, VA)
- …Systems Engineer with a deep knowledge of Windows Active Directory and desktop services , including virtual desktops and infrastructure. This position requires ... - Security compliance to include hardening the OS and desktop applications. - Manage metrics and monitoring services...to deliver robust, highly available, and easy to use services to our internal customers in support … more
- American Airlines (Washington, VA)
- …which includes software/hardware installs, upgrades and overall maintenance of PC desktop /laptop systems and peripherals. **What you'll do** + Configures, installs, ... monitors and maintains IT users' desktop software and hardware; supports mobile workforce + Provides...supporting end-user desktops and peripherals + Responds to customer support issues escalated from the Helpdesk + Contributes to… more
- ManTech (Mclean, VA)
- …peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer services + IAT Level II ... troubleshoot, and implement fixes without escalating to Tier 3 support . + Perform remote desktop triage and...with network, software engineering, and application teams to restore services and diagnose problems. + Provide local support… more
- ManTech (Mclean, VA)
- …+ Familiarity with TCP/IP, general networking issues, virus scanning services , and desktop /laptop/peripheral support . **Preferred Qualifications:** ... ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue...desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and basic… more