- Wells Fargo (Roanoke, VA)
- …at wellsfargojobs.com. **About this role:** Wells Fargo is seeking an ** Escalations Representative ** in our Unsecured Lending Operations supporting Consumer ... and Small Business Credit Card products and Unsecured Personal Loans and Lines of Credit. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services. + Seek ways to determine… more
- ADP (Norfolk, VA)
- **ADP is hiring a** **Payroll Support Representative -- Level I.** The Payroll Support Representative supports Major Accounts Comprehensive Services Client users ... requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group...+ **Internal** : work with other ADP Teams for escalations , issue resolution and collaboration with other service areas… more
- iPostal1 (Richmond, VA)
- …cutting edge leader in the digital mailbox industry. Full Time Customer Service Representative - Phones and Chat - Richmond, VA Richmond, Virginia We're iPostal1 and ... deemed appropriate per level including but not limited to handling escalations , team supervision, analytics and reporting Requirements: Active listening skills… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience troubleshooting Linux and Unix based systems. ... infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations… more
- Applied Materials (Manassas, VA)
- …areas of the fab and cover areas that are short resources + Communicate escalations , extended downs and all matters of unsatisfactory issues to Ops Leads + ... Assist with escalations /communications on all prolonged/chronic downs to CIP Engineer and...+ Attend any required customer facing meetings as a representative of Applied Materials. + Teams Meetings &… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …for measuring activity and assessing the quality of service delivered by any representative from CoStar Group. In this role, you proactively call customers, actively ... less of a meeting or phone interaction with any representative from CoStar Group. Approximately 200+ outbound calls per...from surveys and data reviews. + Timely reporting of escalations to Management. + Communicate with internal departments to… more
- TekSynap (VA)
- …cause analysis and corrective action reports + Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel + Support and ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- Truist (Richmond, VA)
- …requests and address investor related questions. Handle attorney and investor escalations and projects as assigned. Maintain quality, productivity, attendance, and ... assigned. **Qualifications** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Google (Reston, VA)
- …to ensure customer success, and work with customers and support to guide issues/ escalations to resolution. + Develop best practices and assets based on learnings ... affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing… more
- Chenega Corporation (Oakton, VA)
- …of SCIF Manager for the ITD-managed SCIF spaces. + Act as the ITD Contractor representative to the Insider Threat Working Group. + Prepare reports on the status of ... through manual and automated controls. + Provide status reporting for all escalations , security operations requests, and problems. + Participate in the remediation… more
- Cushman & Wakefield (Richmond, VA)
- …conditions and advise management regarding contractual rights / risks, COI escalations , obligations, effective use of legal resources, and other contractual matters. ... cabinets and fax machines. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully… more
- CACI International (Springfield, VA)
- …+ Ensure accurate and timely documentation of network issues, solutions, and escalations . + Maintain and enforce NOC operational processes, documentation, and best ... funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply… more