- IT Concepts (Falls Church, VA)
- …and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, ... improved and consistent IT practices and mechanisms, while continuing to support end users without degradation to DHA operations. Vital to meeting this objective… more
- General Dynamics Information Technology (Quantico, VA)
- …to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ... technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to...IT support experience + Experience supporting **ticket resolution and end user support** + **Security+** + **Secret**… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …required to have a Secret Security Clearance. In this role you will: + Manage the end user Help Desk support experience across our tenants for the Task ... Blue Rose is seeking a Help Desk Technician to support our work with a federal client. This is an On-Site role at Ft. Belvoir, Virginia and is open to US… more
- NuAxis Innovations (Falls Church, VA)
- …peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall assist end users of applications ... ** Help Desk Technician** Location **Falls Church,...contractor shall provide technical support to system administrators and end users in the customer's Falls Church, VA headquarters.… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. Identifies, researches,… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- CACI International (VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Possess and apply a comprehensive knowledge of working with end user business applications/software. + Provide Tier...lieu of degree) + 5 or more years of Help Desk or related technical experience +… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA - Security+...all tickets worked include the problem, the solution, the end user , initiation and completion time, and… more
- TEKsystems (Richmond, VA)
- …for impromptu training requests. Top Skills Details 1.) 1+ year of Help Desk experience 2.) Experience training end users/others - preferably IT, but could ... 1 Duration Unit Year(s) Product Contract Job Title IT Trainer/ Help Desk Support Description + Determine skill...trainer throughout the Commonwealth to assist with Provide Enterprise end user training and to provide helpdesk… more
- CACI International (Winchester, VA)
- Help Desk Specialist/System Tester Job Category:...team to prioritize tickets based on the customer and end user needs. This position is challenging ... * * * CACI is seeking to add a Help Desk Specialist/System Tester to our operations...5 interface, which has just been delivered to the end user . **Duties Include but are not… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …- Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax ... resolutions, and creating and updating these documentation sources Troubleshooting end user issues by recreating the issue...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Technical ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...and upgrade of computer hardware and software. + Provides end - user software troubleshooting and support. + Applies… more
- Leidos (Ashburn, VA)
- …work experience in lieu of degree + 2 to 6 years of experience with End User Support operations (Helpdesk, Service Desk , End User Support). + US ... TPVS program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS...is an exciting opportunity to use your experience helping end users attain their mission. This is a hybrid… more
- CACI International (Mclean, VA)
- Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Travel: None * * * CACI is seeking a Help Desk Manager to join Our Luke...and diagnose problems and service requests through discussion with end users + Ensure a timely support process through… more
- Vectrus (Springfield, VA)
- …directly responsible for receiving, prioritizing, documenting, and actively resolving end - user submitted requests. + Senior Service Desk Specialists will use ... level. + Senior Specialists must be comfortable handling complex end - user support issues independently as well as...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- L3Harris (Dulles, VA)
- …improvement and efficiencies, and to serve as the voice of the customer, communicating end user change requests or recurring support issue trends to the program. ... full time. As an essential member of the Service Desk team, individual will engage customers with a professional...Is a direct contributor to improving FAQs, best practices, user guides, service, and bulletins to end … more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and ... base articles. + Create and review training material and user alerts. + Engage other service desk ...required:** + Experience working in a call center or Help Desk and Support center organization, providing… more
- Two95 International Inc. (Martinsville, VA)
- Title: Help Desk Specialist Location: Martinsville, Virginia Position: Contract (1 Month) Rate: Best Possible Summary Covers L1 to L2 support in a three-tiered ... to plan and accomplish goals under limited supervision. Roles & Responsibilities End User Support + Install/configure/upgrade hardware/software + Diagnose and… more