- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the … more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support,...complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3… more
- GovCIO (Alexandria, VA)
- …Alexandria, VA and will be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a primary escalation point ... USD $78,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7079/senior-it-support- help - desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7079_… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Specialist ( Help Desk ) Location Dahlgren, VA 22448 US (Primary) Job Type Full-time Education Some College Coursework Completed Career Level Experienced… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides expert-level… more
- CACI International (Ashburn, VA)
- …* * * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... Service Desk Specialist Job Category: Information Technology...knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,… more
- Insight Global (Norfolk, VA)
- Job Description Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA. This role is responsible for providing technical assistance ... and support to internal users across hardware, software, network, and telecommunications systems. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a passion for delivering high-quality support. We are a… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... our team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating systems, migrations, upgrades, etc. + Install and maintain virtual machines and servers + Setup new or move existing… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...requests for IT support as part of a Service Desk operation + Ensure all time reporting and other… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/7003/service- desk -platform-administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- Erickson Living (Springfield, VA)
- Location: Greenspring Village by Erickson Senior Living Join our team as a Communications Specialist (Front Desk ), a crucial role within our community. As the ... providers of senior living and health care. Every day, our dedicated team members help residents live better lives by delivering on our promises of a vibrant… more
- EPS Corporation (Dahlgren, VA)
- …team. The ideal candidate will have a strong background in Federal or DoD help desk environments and a proven track record of delivering exceptional technical ... Senior Customer Technical Support Specialist - (755) Share this job as a...environments. + Troubleshoot, diagnose, and resolve complex issues using help desk systems such asBMC RemedyorServiceNow. +… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team supporting a government ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 38311 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... Information Systems Training Specialist - Intermediate Labor Category: Information Systems Training Specialist - Intermediate Location: Fort Eustis, Virginia… more
- Three Saints Bay (Virginia Beach, VA)
- …Management experience and entails data entry, data management, user administration, training, and Help Desk support with analysis and reporting in a web-based ... **Customer Service Rep / Junior Logistics Specialist (5257)** Location **Virginia Beach, VA** Job Code...As a COLTS administrator, manage user accounts and provide Help Desk support. + Create, review, and… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... career. At GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission is never interrupted. Our work depends on a… more