- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the NSWCDD customer… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support,...complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3… more
- GovCIO (Alexandria, VA)
- …Alexandria, VA and will be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a primary escalation point ... USD $78,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7079/senior-it-support- help - desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7079_… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- EPS Corporation (Dahlgren, VA)
- …candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise-level help desk systems and a commitment to delivering ... Customer Technical Support Specialist ( Help Desk ) -...incidents, service requests, and problem resolutions accurately within the help desk system . + Escalate… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system … more
- CACI International (Ashburn, VA)
- …* * * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... Service Desk Specialist Job Category: Information Technology...knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,… more
- Insight Global (Norfolk, VA)
- Job Description Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA. This role is responsible for providing technical assistance ... support to internal users across hardware, software, network, and telecommunications systems . The ideal candidate will have strong troubleshooting skills, excellent… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... and Windows based computers and servers + Install operating systems , migrations, upgrades, etc. + Install and maintain virtual...setup for users accesses + Basic knowledge of camera systems and access point + Identifying technical problems and… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT, and business systems + Background… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... Information Systems Training Specialist - Intermediate Labor...Training and Doctrine Command (TRADOC) Proponent Office-Army Training Information System (T PO ATIS) . TPO ATIS supports the… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other...communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team… more
- EPS Corporation (Dahlgren, VA)
- …Federal, or DoD environments. + Troubleshoot, diagnose, and resolve complex issues using help desk systems such asBMC RemedyorServiceNow. + Escalate issues ... Senior Customer Technical Support Specialist - (755) Share this job as a...will have a strong background in Federal or DoD help desk environments and a proven track… more
- Chenega Corporation (Springfield, VA)
- …+ Responsible for providing technical training and support to Help Desk agents related to computer systems , hardware, or software + Respond ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system . + Potentially, surge to assist with manual ... a rewarding career. At GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission is never interrupted. Our work… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 38311 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- EPS Corporation (Dahlgren, VA)
- …and accurately. + Document all service requests, incidents, and resolutions within the designated help desk system . + Escalate complex technical issues to ... Customer Technical Support Specialist (NEN) - (757) Share this job as...communication. + Provideon-site and remote supportto employees regarding NEN-assigned systems , applications, and devices. + Troubleshoot and resolve hardware,… more
- Cognizant (Richmond, VA)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more