- Tesla Laboratories. Inc. (Vienna, VA)
- …is on site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- TekSynap (Dahlgren, VA)
- …provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk tools. The ... of recurring issues and provide corrective action recommendations. + Support IT Service Management (ITSM) processes, includingincident,problem, and change… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem resolution for ... at Tier 1. + . Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve… more
- Steampunk (Mclean, VA)
- …Design and implement automated IT processes, notifications, approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, ... experience leading cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT , and business… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support Specialist - Richmond, VA Job Description...prior employers + 2+ years of experience in corporate IT or Service Desk role + ... in real estate. We are looking for an experienced IT Support Specialist to join our team....assistance tools. + Document problems and solutions in the Service Desk ticketing system + Inform management… more
- TekSynap (VA)
- …determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information ... network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service ...in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team.… more
- TekSynap (Richmond, VA)
- …We are seeking an ** IT Support Specialist ** to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). TekSynap is a fast growing ... Solutions Expert Windows Server 2016 (MCSE: WS2016) + Microsoft Certified IT Professional Enterprise Administrator (MCITP EA) + Microsoft 365 Certified: Messaging… more
- ChenMed (Norfolk, VA)
- …and, as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the ... support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting… more
- Cognizant (Richmond, VA)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- HCA Healthcare (Fredericksburg, VA)
- …The **Provider Solutions Specialist ** is an integral role for HCA IT &S. Using a balanced combination of customer service , project management, sales, ... you have the career opportunities as a(an) Provider Solutions Specialist you want with your current employer? We have...service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases. d)… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk + Attempt First Call… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38311 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First… more
- Navient (Herndon, VA)
- …and oversight of the company's banking operations. The Treasury Operations Specialist will primarily be responsible for cash management activities, including daily ... Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls,… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service and technical support ... Customer Technical Support Specialist (NEN) - (757) Share this job as...and network-related issues promptly and accurately. + Document all service requests, incidents, and resolutions within the designated help… more
- Casey Auto Group (Newport News, VA)
- …Group is actively seeking a highly motivated and detail-oriented Digital Marketing Specialist to join the Marketing Department at our corporate office in Newport ... digital channels, we want to hear from you. The Digital Marketing Specialist will manage internet and website marketing duties across multiple automotive websites.… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... more than 362 million workers and their families globally. **Summary** The Senior Specialist , Event Registration & Technology, is a key member of SHRM's Event… more
- Sallie Mae (Sterling, VA)
- …generations, for the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the execution of ... in the guard force shared drive. + Answer lobby desk phone and provide customer assistance. + Issue visitor,...+ 1-3 years of experience in corporate security, customer service or a related field is highly desirable. The… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …issues quickly and efficiently focusing on our company's Core Values. + Provide supplementary Service Desk responsibilities as needed at the direction of the ... IT Service Support Associate and/or BTS Service Support Manager. + Installs or assists in installation of hardware and peripheral components, such as… more