- Microsoft Corporation (Reston, VA)
- Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with ... not a blocker to customer issue resolution and flags incident issues when they appear. Engages with engineering teams...The successful candidate must have an active US Government Top Secret Security Clearance. Ability to meet Microsoft, customer… more
- Microsoft Corporation (Reston, VA)
- The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal guidance. ... screenings: + The successful candidate must have an **active** US Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government… more
- Microsoft Corporation (Reston, VA)
- …excellence by supporting live site operations and participating in a 24x7 incident management model. + Drive continuous improvement and innovation in cloud security ... screenings: + The successful candidate must have an active US Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on… more
- Microsoft Corporation (Reston, VA)
- …Microsoft's One Plane services within airgapped clouds, including Azure Resource Manager , Azure Resource Graph, Azure Policy, and Machine Configuration. These ... alert stakeholders, initiate restoration actions, and drive efforts to reduce incident volume through global resolutions. Contribute to postmortem reviews and share… more