- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Omni Hotels (Hot Springs, VA)
- …others, the Omni Homestead Resort & Spa may be your perfect match. Job Description The Lead Spa Desk Agent is responsible for the guest experience in the Spa by ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...demeanor during busy times. + Train and coach Spa Desk Agents + Book and confirm appointments + Greet… more
- Marriott (Arlington, VA)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is hiring for a IT Technical Shift Lead (Desktop Support). The IT Technical Shift Lead is responsible for managing and leading the IT ... This position is within the United States and is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. +… more
- General Dynamics Information Technology (Ashburn, VA)
- …+ years of related experience **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you advance your ... GDIT as a Network Operations Center (NOC) Tier 1 Shift Lead and build an impactful career...network infrastructure, server infrastructure, network security, telecommunications systems and service desk . - Responsible for managing and… more
- Sunrise Senior Living (Alexandria, VA)
- …in support of the Director of Sales (DOS) and Executive Director (ED). The Lead Concierge is responsible for assisting the Area Billing Coordinator and Area Human ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...the resident move-in process, including ordering move-in kits. **Front Desk and Bistro Areas** + Keep desk … more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of Travel: Less… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... ITSM best practices. + Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of Travel: Less… more
- Extra Space Storage (Richmond, VA)
- …encourage you to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer ... Day shift only: Office closes at 6pm. This location...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. +… more
- Extra Space Storage (Richmond, VA)
- Accurate Pay Scale: $16-$18 Day shift only: Office closes at 6pm. Will work between multiple stores in the district. This location is closed on Sundays. The ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- BJs Wholesale Club (Midlothian, VA)
- …and deliver against strategic initiatives and objectives. + Committed to driving outstanding service to all Members. + Open shift availability required + Must ... departments that he/she directly manages. Perform all OMNI functions, lead the Omni team members and to establish operational...goals, identify and retain top talent. Members: + Guarantee service excellence through all points of contact. + Set… more
- BAE Systems (Springfield, VA)
- …interfaces. The Support Engineer, under the direction of the O&S Site Lead , is responsible for working with on-site database and system administration support ... Schedule to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required. Panama Schedule night shift example, day … more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... resolution is key. **This position will operate on the Monday-Friday 8am-430pm shift . The initial training/onboarding period will be conducted on the Monday-Friday… more