- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change ... with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a ... an in-depth understanding of Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will:… more
- Red River (Arlington, VA)
- … will have a proven track record of supervising tech control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... **Job Summary:** The Primary Technical Control Facility Lead is a pivotal role responsible for managing...network operation consoles, and circuits. + Operate and maintain Tier 2 Tech Control Helpdesk … more
- GCyber (Arlington, VA)
- …operations comply with DISAC 310-175-9 and other relevant regulations and standards. + Manage Tier 2 Tech Control Helpdesk functions, offering robust support ... is actively seeking a seasoned Primary Technical Control Facility Lead to join our team. This critical role requires...Tech Control facilities. As a Primary Technical Control Facility Lead , you will: + Oversee the day-to-day operations of… more
- CACI International (VA)
- …comprehensive knowledge of working with end user business applications/software. + Provide Tier 2 Knowledge Based Articles to a centralized knowledge repository ... manner. + Communicate issues and resolutions with your team lead /manager. **You Will Bring These Qualifications:** + Must be...listening skills + CBP, DHS, Border Patrol Systems or Tier 2 Application Support experience **What We… more
- Epsilon, Inc (Quantico, VA)
- …needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code, ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment such as...the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- Elevance Health (Norfolk, VA)
- …+ Respond to level 3 & 4 change and problem requests without supervision + Lead level 1 & 2 incident recoveries and root cause analysis. **Minimum ... and/or technology services, which may include server, desktop, software, network, database, helpdesk components. This role is key to maintaining the security and… more