- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change ... with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a ... an in-depth understanding of Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will:… more
- Red River (Arlington, VA)
- … will have a proven track record of supervising tech control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... **Job Summary:** The Primary Technical Control Facility Lead is a pivotal role responsible for managing...network operation consoles, and circuits. + Operate and maintain Tier 2 Tech Control Helpdesk … more
- General Dynamics Information Technology (Rosslyn, VA)
- …operations of the RPC Help Desk, guaranteeing timely and effective customer service. + Oversees Tier 2 and Tier 3 support for the START software application, ... and minimize downtime. + Leads the development and upkeep of helpdesk knowledge base articles, facilitating continuous learning and efficient problem resolution… more
- GCyber (Arlington, VA)
- …operations comply with DISAC 310-175-9 and other relevant regulations and standards. + Manage Tier 2 Tech Control Helpdesk functions, offering robust support ... is actively seeking a seasoned Primary Technical Control Facility Lead to join our team. This critical role requires...Tech Control facilities. As a Primary Technical Control Facility Lead , you will: + Oversee the day-to-day operations of… more
- Public Consulting Group (Richmond, VA)
- …of the system for end users and administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more