- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, ... Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed Intel based PC and… more
- NANA Regional Corporation (Arlington, VA)
- …training. ** Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38371 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst**...+ 3+ years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 2 Help Desk Analyst**...of Information Technology (IT) experience. + DoD IAT Level II Certification is required. + DoD Top Secret Clearance… more
- KeenLogic (Alexandria, VA)
- …during the call. Where required the Tier I candidate will escalate to the Tier II team or the eBusiness team for more detailed level of support. ... KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. This ... a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a...point for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering… more
- TekSynap (Arlington, VA)
- …Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier - II Work Center support to receive and ... desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.… more
- HCA Healthcare (Richmond, VA)
- …today.** **Introduction** Do you have the career opportunities as an Application Analyst II you want with your current employer? We have an exciting opportunity for ... Do you want to work as an Application Analyst II where your passion for creating positive patient interactions...resources on application activities, to include, second and third tier application support. This role will also assist with… more
- Stellar Innovations (Richmond, VA)
- …Security+ CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II … more
- TekSynap (Fort Belvoir, VA)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have ... year of relevant experience + Active Secret clearance with IT- II sensitivity + One of the following active IAT... sensitivity + One of the following active IAT II or III certifications: + Security+ CE + CASP+… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 ... strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support** for a large Federal Intelligence Agency. This… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Serco (Suffolk, VA)
- …cell movement and logistics plans for Multi Combatant Command (CCMD) and CCMD Tier 1 & 2 exercises. Additionally, the planner provides input and expertise in ... Staff College or Service equivalent (JPME Phase I / II ). + Experience with MSEL development, joint training scenarios,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- TekSynap (VA)
- …systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I ( Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level ... II Baseline Certification + COMPTIA Security+ CE + Cisco...| US-MI | US-MS | US-MO | US-KS | _ **ID** _2025-8636_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- ManTech (Mclean, VA)
- …printers, and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer services ... Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support + Deliver basic user training for...+ IAT Level II certification + Experience with ServiceNow ITSM and ITBM… more
- ManTech (Mclean, VA)
- …printers, and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer services ... + Analyze, troubleshoot, and implement fixes without escalating to Tier 3 support. + Perform remote desktop triage and...+ IAT Level II certification + Experience with ServiceNow ITSM and ITBM… more