- Arvato Bertelsmann (Pleasant Prairie, WI)
- …and Software as a Service (SaaS) companies. As a Technical Services Manager , you will lead a high-performing, customer-focused team while fostering a ... operations with a focus on safety, efficiency, and customer service . * Monitor and improve team KPIs,...support SOP development and change management. * Conduct regular team reviews, performance audits, and client site… more
- Wipfli LLP (Lincolnshire, IL)
- …a career-defining opportunity. Responsibilities Job Summary Under the direction of a Manager , the Specialist II provides quality technology support to firm clients ... policies and procedures. Essential Responsibilities : + Provide s excellent customer service support to firm clients for Wipfli supported hardware and software… more
- Arvato Bertelsmann (Pleasant Prairie, WI)
- The Service Delivery Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining ... status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order… more
- CSC ServiceWorks (Waukegan, IL)
- …annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a ... stores and hospitality, delivering reliable equipment, innovative technology, and responsive service . At CSC, we're in the business of making things work,… more
- Arvato Bertelsmann (Pleasant Prairie, WI)
- …the business. Deliver, install, and move data racks and associated equipment within client premises. Assist in installing copper and fiber optic network cabling to ... accurate documentation of work completed and materials used. Participate in team briefings, project planning and debriefs. Represent ATC Logistics professionally… more
- Arvato Bertelsmann (Pleasant Prairie, WI)
- The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining ... status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order… more
- ADP (Schaumburg, IL)
- ADP is hiring a ** Client Service Team Manager .** + _Are you ready to grow your career and lead a team at an established, respected, global company?_ ... escalations and resolve clients' issues.** You will manage escalated client issues and provide direction to your team...**:** _Required Qualifications_ + At least **five years** of client service experience + At least **three… more
- ADP (Schaumburg, IL)
- **ADP is hiring a Client Experience (CX) Manager - Salesforce / Client Journey Modernization (CJM).** The successful CX Manager is a detective at heart, ... to drive improvements in our internal sales, implementation, and service tools. They are able to understand the perspective...puzzle pieces of a problem together. The successful CX Manager brings data-driven client perspective, gathered across… more
- Paylocity (Schaumburg, IL)
- …process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize ... days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal...retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team… more
- ADP (Schaumburg, IL)
- Global Payroll - Digital Client Success Client Success Manager (CSM) The Client Success Manager (CSM) serves as an advocate of ADP's Global Payroll ... & designated client contacts Alignment with Digital Client Success Team Leader and ADP ...Success Digital Sr Director Collaborative efforts with other ADP Client Success colleagues, ADP Sales, Service and… more
- Capital One (Riverwoods, IL)
- Business Manager , Global Payment Network - Market & Client Strategy **Summary:** As a Business Manager at Capital One, you will apply your strategic and ... to take on new responsibility, promotes continuous learning, and rewards innovation. **About the Team :** The Market & Client Strategy team develops and… more
- Paylocity (Schaumburg, IL)
- …days per week during designated work hours.? Position Overview The Senior Manager Client Services Ops oversees a team of Account Managers, Team Leads, ... Managers, providing guidance and support as needed. The Senior Manager plays a critical role in leading and directing...our team leads and managers within the service organization and the Majors/Majors Plus client … more
- CBRE (North Chicago, IL)
- …Chicago - Illinois - United States of America **About The Role** The Senior Experience Manager serves as a primary client contact for the delivery of Host's ... multi-site portfolio. Reviews various Experience Services reports. Meets with client management team and appropriate departments to... Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience… more
- Paylocity (Schaumburg, IL)
- …and email exchanges. Serving as the primary point of contact within a dedicated client support team , the Account Manager assumes full responsibility for ... the Account Manager , I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through… more
- Livingston International (Schaumburg, IL)
- …audit. + Assist MSD in compiling and reporting performance measurement statistics for the Client Service Team . + Participate fully with other team ... New York JOB SUMMARY This position reports to the Manager , Service Delivery and acts as the...acts as the primary support and day to day client contact for the client service… more
- Paylocity (Schaumburg, IL)
- … movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service . + Client Focus: Proactively and reactively monitors ... Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling...team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as… more
- ADP (Schaumburg, IL)
- ADP is hiring an **Implementation Team Manager .** + _Are you ready to grow your career and lead a team at an established, respected, global company?_ + _Are ... in writing + Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work...to work both independently and as part of a team + Strong client relationship building skills… more
- Bank of America (Northbrook, IL)
- …focused and effective. **Job Description:** This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key ... they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes... needs of their clients. **Responsibilities:** + Provides excellent Client Service to the bank's clients through… more
- Bank of America (Northbrook, IL)
- …focused and effective. **Job Description:** This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key ... they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes... needs of their clients. **Responsibilities:** + Provides excellent Client Service to the bank's clients through… more
- Capital One (Riverwoods, IL)
- Manager , Product Management - Internal Partner Enablement Team Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... revolution transforms our society and our industry. **The Internal Partner Enablement Team is dedicated to empowering the business partners who support, grow and… more
