- iCIMS (Honolulu, HI)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Hawaiian Electric (Honolulu, HI)
- … leadership in key program projects as a subject matter expert or for planning support and acts as technical advisor to the assigned project manager(s) or senior ... IT Technical Program Manager - Oahu Date:Dec 22, 2025...related technologies, in collaboration with the director, manager, and customer stakeholders. Serves as team leader (as required), subject… more
- Ralliant (Honolulu, HI)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Cleo (Honolulu, HI)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Hawaiian Electric (Honolulu, HI)
- …grids to support strategic and operational planning initiatives. Provides technical support with expanded assignments in the Company's corporate planning ... modeling including load profiles by end use, class of service , system, or other defined user segments. + Participates...for Oahu, Hawaii Island and Maui County grids to support strategic and operational planning initiatives. Spearhead technical… more
- Hawaiian Electric (Honolulu, HI)
- …meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, ... needs (new or modifications). Assists in continuous improvement processes. Provides technical support . Coordinates and/or handles second-level technical … more
- Hawaiian Electric (Honolulu, HI)
- …wildfire management, mitigation, and prevention. Drives continuous improvement in safety, service , and operational efficiency. Leads, mentors, and develops a high ... to ensure the reliability and safety of the energy delivery infrastructure and support services. Translates the strategic and tactical business plans into short- and… more
- Hawaiian Electric (Honolulu, HI)
- …and protect its infrastructure. Plays a critical role in providing meteorological support , advice, research, and analysis to the Watch Office and blue-sky ... operational support and incident operational support when the...the Watch Office and Operations. + Participates in Weather Service meetings for learning and understanding and obtain knowledge.… more
- Red River (Honolulu, HI)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Hawaiian Electric (Honolulu, HI)
- …Reviews studies and designs of planning consulting engineers. + Provides telecommunications technical and planning support on company initiatives including Grid ... energy corporate goals, interconnections requirements, wildfire initiatives, grants and customer programs. Participates on various committees, task forces, and… more
- Red River (Honolulu, HI)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Hawaiian Electric (Honolulu, HI)
- …implement recommended solutions. Facilitates the development of processes and guidelines for the Customer Services process area, as well as for other areas of the ... oral, and listening communication skills including report writing and technical writing. + Ability to work with the highest...+ Demonstrated commitment and ability to effectively embrace and support team and management philosophy and goals. + Must… more
- Parexel (Honolulu, HI)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Honolulu, HI)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Honolulu, HI)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Cognizant (Honolulu, HI)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Oracle (Honolulu, HI)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Honolulu, HI)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Honolulu, HI)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Oracle (Honolulu, HI)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
