- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support… more
- IT Concepts (Washington, DC)
- …we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support ... the Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related… more
- CACI International (Fairfax, VA)
- …and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/ desktop support . + Ability to work independently ... IT Infrastructure and Engineering Support Administrator Job Category: Information Technology Time Type:...VA. and allows for remote flexibility. **Responsibilities:** + Provides support for Linux/Unix, Windows, and other embedded operating systems… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop ,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- IntelliDyne (Washington, DC)
- Deskside Support Manager- Tier 2 Status:...related field + Must possess an HDI certification (Ex. Support Center Manager or Desktop Support ... Exempt Location: Washington, DC (Hybrid 3 days onsite/ 2 remote) Salary Range: $110k to $130k Clearance: Secret Responsibilities: + Be the primary customer service… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- CACI International (Washington, DC)
- Help Desk Specialist Tier I Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Be the first point...of contact for our valued customers, providing essential IT support and ensuring smooth operations. This role offers a… more
- GovCIO (Washington, DC)
- …this job (https://careers-govcio.icims.com/jobs/6592/network-systems-administrator- 2 -%28desktop-and-system- support ... government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to… more
- SAIC (Quantico, VA)
- …The Air Force and Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. ... system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE...Ensures on-time delivery and execution of all aspects of desktop engineering technical assistance and support . +… more
- Applied Research Solutions (Washington, DC)
- …teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine environments, and ensure ... support for cloud services, hosted applications, and Virtual Desktop Infrastructure (VDI) in a government environment. This role...with cloud providers for Tier 1 and Tier 2 support issues, escalating… more
- Applied Research Solutions (Washington, DC)
- …continuous service improvement initiatives + Work with cloud providers for Tier 1 and Tier 2 support issues, escalating Tier 3+ issues appropriately ... support with specialized focus on Kubernetes and Virtual Desktop Infrastructure (VDI) in a government environment. This role...combines Tier 1 and Tier 2 Site Reliability Engineering (SRE) support responsibilities… more
- BAE Systems (Washington, DC)
- …As a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero client, thin client, thick client, ... incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118368BR** EEO Career Site Equal Opportunity… more
- M. C. Dean (Falls Church, VA)
- …+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, vendors, ... are key to success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- William C Brown Inc (Springfield, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3...Tier 3 problem identification, diagnosis and resolution* Provide support for the escalation and communication of status to… more
- NuAxis Innovations (Falls Church, VA)
- …experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and Microsoft ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- Cardinal Health (Washington, DC)
- …delivery teams. **Responsibilities** + **Governance Execution** + Manage day-to-day governance cadences across Tier 1 and Tier 2 relationships (eg, meeting ... vendor performance. **Job Summary** The Manager, Vendor Relationship Management will support Cardinal Health's Global Business & Finance Services (GBFS) governance… more