- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...software products + Provide desktop, laptop, and tablet computer technical support to agency users + Implement,… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to...with; Windows 7; Windows 10; Citrix; SMS; and SCCM Technical understanding of Microsoft Office applications (Outlook; Word; Excel;… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- IT Concepts (Washington, DC)
- …can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the ... Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues.… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User ... Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** with GDIT. A career in...incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- Koniag Government Services (Washington, DC)
- …holidays, three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...escalated from the Tier 1 team. The Tier … more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Leidos (Springfield, VA)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 . + Knowledge of… more
- CACI International (Washington, DC)
- …a part of our great team and make a difference. **Responsibilities:** As a Tier 2 UC Admin, you will bring: + Technical knowledge of VoIP / PBX telephony ... Tier 2 Unified Communications Administrator Job...technical guidance to lower skill level employees and support engineering with projects. + Comprehensive knowledge of network… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network. +… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... or lll certification required: example Security+ CE. + Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years technical … more
- M. C. Dean (Springfield, VA)
- …for performance issues and + Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial troubleshooting steps and document ... world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our...skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.… more
- Nightwing (Falls Church, VA)
- …markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent communication skills… more
- SAIC (Washington, DC)
- …configuration database/library of all supporting documentation. **JOB DESCRIPTION:** + Provides technical support to field engineers, technicians, and product ... + Provides support to customer/users where the product is highly technical or sophisticated in nature. + Generally interacts directly with the customer/user when… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...to reduce user problems. + Provide local and remote Technical Support Services for end-user support… more