- AeroVironment (Arlington, VA)
- …during documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue ... teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A ... - Friday Night Shift 10:00pm - 6:00am EST** Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the… more
- KeenLogic (Washington, DC)
- Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate on a multi-year Information ... position offering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier II Help Desk Agents provide advanced technical support for… more
- KeenLogic (Washington, DC)
- Tier III Help Desk Agent KeenLogic is seeking to hire a Tier III Help Desk Agent supporting the United States Senate on a multi-year Information ... position offering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier III Help Desk Agents act as senior technical escalation… more
- KeenLogic (Washington, DC)
- Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information ... full-time position offering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier I Help Desk Agents serve as the first point of… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the eBusiness team… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst ...ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel ... application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- General Dynamics Information Technology (Fairfax, VA)
- …+ Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management. + Update system ... to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and resolve reported… more
- GovCIO (Washington, DC)
- … to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help Desk Support for the EPA Next Generation Grant System ... request inbox + With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all...analysis experience (or commensurate experience) + 3+ years' experience Help Desk Support. This experience can be… more
- Serco (Washington, DC)
- …Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... 10-15+ years of professional experience working as a Structural Analyst with one or more domains and/or technologies of...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
