- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- EchoStar (Roseland, NJ)
- …**What You'll Do:** + Position and sell products/services to new and existing customers + Assess customer needs and offer the best solution + Bounce back from ... challenging calls and stay focused on long-term goals + Manage time effectively while engaging with customers and handling data entry + Provide exceptional customer service to build and maintain relationships **What's in it for You:** + **Career Growth:**… more
- Guardian Life (New York, NY)
- …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...Impact: Oversee the entire life cycle of an AI agent , including planning, tooling, memory management and feedback loops.… more
- Sedgwick (New York, NY)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
- iPostal1 (Montebello, NY)
- …cutting edge leader in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in growth mode! This is ... support that growth in all locations. The Operations Support Agent will serve as a subject matter expert in...subject matter expert in specialized services within the iPostal1 Call Center. This role requires an in-depth understanding of… more
- Atlantic Health System (Florham Park, NJ)
- …1. High School Diploma or equivalent. Preferred: 1. Associates or BA preferred. 2. Call center experience or the equivalent working in a high call volume ... environment. At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in… more
- ADP (Parsippany, NJ)
- …+ Analyzes client issues to determine if resolution can be found on initial call or if second level support is required. + Supports and installs upgrades and ... assists in all technical problems (ie performance, security, etc.) for the ADP supported products. + Effectively troubleshoots, replicates and develops workarounds for client issues. + Documents and communicates the results to the client and/or Corporate… more
- conEdison (New York, NY)
- …and apply cyber security best practices, required. + Strong understanding of call routing, IVR, speech recognition, agent assist, analytics, reporting, and ... omnichannel capabilities, required. + Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in designing RESTful APIs and integrating with third-party services… more
- Google (New York, NY)
- …achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering ... handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team… more
- Guardian Life (New York, NY)
- …RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call ... RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call… more
- Impact Fire (Pequannock Township, NJ)
- …This position reports to the Fire Alarm Manager or their designated Agent . The Technician will be responsible for providing inspections, installations, and service ... goals assigned by the Fire Alarm Manager or designated Agent . + Learn applicable fire protection codes and obtain...inspection, and servicing codes. + Ability to participate in on- call rotation. + Ability to perform physical activities outlined… more
- Northwell Health (New York, NY)
- …part being imaged. Ensures proper coil positioning. Transmits cases to on- call Radiologist through use of Tele-Radiology system. 4.Administers intravenous (IV) and ... that there are no contraindications to administration of the IV contrast agent . Calculates contrast dose based on patient's weight. Performs venipuncture of the… more
- Research Foundation CUNY (New York, NY)
- …by the Director + Maintain and update worksite and internship descriptions + Call and/or visit worksites regularly to ensure compliance with funder requirements and ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Research Foundation CUNY (New York, NY)
- …Associate Program Director is also responsible for facilitating or delivering programs that call for their level of expertise in music production, with expertise in ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Amerlux (Oakland, NJ)
- …and target design influences, lighting designers, architects and etc. + Actively call on decision makers and promote Amerlux to spec Amerlux through testing, ... mock-ups, and account network of owners; as well as call on architect and lighting designers who focus on...solutions based on presentations and work closely with the agent partners in education their sales force on Amerlux… more
- Duolingo (New York, NY)
- …, you can expect to move quickly, prototype boldly, and experiment often! Video Call Area As a software engineer in the Video Call Area, you'll ... by chatting with Lily (https://www.youtube.com/watch?v=MMFST3TFsF4) , a real-time conversational agent . You'll combine cutting-edge AI with playful design to quickly… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …purposes. * Interface with passport applicants at Agency/Center Information and Will- Call counters: o At the Information Station, ensure appointment is scheduled; ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- PSEG (Newark, NJ)
- …tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to ... engagement initiatives as well as act as a change agent /consultant when needed. + This position is the lead...disability and need assistance applying for a position, please call ### or email ###@pseg.com. If you need to… more
- TD Bank (Fairfield, NJ)
- …and procedure for Customer Authentication + Acts as Dual Control agent when required + Follows all required open/close procedures **Employee/Team Accountabilities:** ... our best to communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will… more