- WhiteWater Express Car Wash (Baton Rouge, LA)
- … customer -focused workplace culture through coaching and leadership growth. Lead by example, fostering a team-oriented environment where every employee feels ... empowered to lead . Recruit, hire, train, and develop outstanding team members...and develop outstanding team members while managing performance and retention . Customer Service & Employee Experience Deliver… more
- Community Choice Financial Family of Brands (Baton Rouge, LA)
- …success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach ... to create an environment that fosters growth and innovation. Responsibilities Coach, lead , and develop all store employees to obtain new business and increase… more
- Zoom (Baton Rouge, LA)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Baton Rouge, LA)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Baton Rouge, LA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Baton Rouge, LA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Baton Rouge, LA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Baton Rouge, LA)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Baton Rouge, LA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Regions Bank (Baton Rouge, LA)
- …and perspective about Regions' solutions + Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer ... be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or… more
- PagerDuty (Baton Rouge, LA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- NTT America, Inc. (Baton Rouge, LA)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Baton Rouge, LA)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Baton Rouge, LA)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Baton Rouge, LA)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Baton Rouge, LA)
- …customer relationships through regular interactions. * Manage renewal processes to ensure customer retention . * Collaborate with sales and support teams to ... About the Role: Step up as a Manager, Customer Success, where you will manage a team...initiatives. Skills: * Leadership: Proven ability to manage and lead teams effectively. * Analytical Skills: Ability to analyze… more
- Oracle (Baton Rouge, LA)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
- SHI (Baton Rouge, LA)
- …improvements and proactively drive continuous improvement across the organization. + Customer -Centric Mindset: Can lead strategic initiatives focused on ... a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …experiences of internal and external customers. - Successful Behaviors:Understands customer needs, communicates clearly, and delivers timely, reliable service. ... strategies to resolve conflict. Managing Meetings: The ability to plan and lead productive meetings that engage participants and drive outcomes. - Successful… more
- Norstella (Baton Rouge, LA)
- …existing sellers. + Measurable improvements in pipeline quality, deal execution, and customer retention . Location:Remote US **Our Guiding Principles for success ... to patient needs. **Job description:** The Commercial Enablement Manager will lead the design, execution, and continuous improvement of enablement programs that… more
