- Merck & Co. (Boston, MA)
- …Applications, Design Applications, Endpoint Security, Firewall Security, Identity Access Management (IAM), Incident Response, Information Security, Intrusion ... Detection, Intrusion Prevention System (IPS), Management Process, Network Security, Network Security Management , Network Security Tools, Network Segmentation,… more
- GAP Solutions Inc (Boston, MA)
- …training for new hires. **Qualifications** **Basic Qualifications:** + **Bachelor's degree in business , Management , or related field (minimum).** + **Minimum of ... Professional (PMP) or CAPM certification.** + **Strong organizational and time management skills.** + **Experience supporting 24/7 operations with multiple… more
- iCIMS (Boston, MA)
- …and maintain SLAs, SLOs, and error budgets that balance reliability with feature velocity ** Incident Management & Response** + Lead enterprise-wide incident ... iCIMS, you join the team helping global companies transform business and the world through the power of talent....principles in large-scale production environments + Experience with ITIL, incident management frameworks and tools + Background… more
- Sallie Mae (Newton, MA)
- …the organization's information assets. **What You'll Do** + **Lifecycle Management ** : Oversee identity lifecycle processes including onboarding, transfers, and ... terminations. + **Access Certification** : Support quarterly access reviews across business units. + **Entitlement Governance** : Maintain AD groups, roles, and… more
- Red River (Lexington, MA)
- …+ Apply ITIL principles across Incident , Problem, Change, and Request Management + Utilize ServiceNow for ITSM operations , reporting, and analytics 2. ... excellence, exceptional customer satisfaction, and strategic alignment with the client's business objectives. The ideal candidate is a dynamic leader with deep… more
- Red River (Lexington, MA)
- …energetic and focused with a strong motivation to learn new technologies, management , and maintenance processes. **Primary Position Tasks:** + Taking a strong ... + Escalates and communicates at a high level with customers and management + Manages service desk technicians' attendance (check-in/check-out times) + Identifies… more
- Dynatrace (Boston, MA)
- …into go-forward operations . + Coordinate bi-annual testing cycles of the Incident Response & Business Continuity plan to ensure appropriate operational ... delegated action items during an incident . + Coordinate the activities of the Incident Response Team for security and business continuity events. + Work with… more
- TD Bank (Boston, MA)
- …Business :** Risk Management **Job Description:** **Department Overview:** The US Business Resilience and Incident Management (BRIM) team is ... accountable for cross-functional execution of the TD Business Continuity Management (BCM) program and Incident Management Protocol (IMP) for all US legal… more
- The Hertz Corporation (Boston, MA)
- …operations swiftly. You will also log and categorize recurring incidents to improve incident management protocols. To be a successful incident manager, ... and manage exceptions or expedited/emergency changes when necessary. + Overseeing the incident management process and team members involved in resolving the… more
- Coinbase (Boston, MA)
- …such as executives and board members * Demonstrated experience with end-to-end platform incident management . * Must work in a defined shift, as required ... job duties):* * Responsible for the day to day operations of the CX Incident Response team...* Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional… more
- Lincoln Financial (Boston, MA)
- …in areas such as: security operations , incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, ... + Document incidents from initial detection through final resolution. + Perform incident response functions including but not limited to - host-based analysis… more
- BJs Wholesale Club (Marlborough, MA)
- …Excellence budget; optimize OpEx through automation, self‑service, and vendor management . IT Operations & Incident Management (24x7 Command Center, NOC & ... them consistently. Reporting to the VP of Infrastructure & Operations , this leader balances real‑time incident response...Service Desk) + Oversee real‑time monitoring, incident triage, and major‑ incident management … more
- Dana-Farber Cancer Institute (Boston, MA)
- …performance, reliability, and continuous improvement. + Proven ability to lead support operations , including incident management , user support, and service ... The Director of Business Application Operations is responsible for...operation of critical systems supporting HR, Finance, Supply Chain, Operations , and Workforce Management for more than… more
- Humana (Boston, MA)
- …Incident Management + Participate and develop client relationships within Operations , Business partners, Managed Service Providers and Cloud Providers + ... environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Infrastructure Operations team could be the… more
- Meta (Boston, MA)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work ... and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management , and hardware partners) to drive infrastructure operations… more
- Eversource Energy (Westwood, MA)
- …collaborative manner with stakeholders and vendors + Manage tickets from the Digital Operations Incident and Request Queue + Work independently to research, ... to use common PC desktop applications\. _Education:_ + Bachelor's degree preferred, Business Management or Technology focus a plus or equivalent experience… more
- Deloitte (Boston, MA)
- Cyber Palo Alto Networks Security Operations Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. ... clients in defending against advanced threats by transforming security operations , monitoring technology, data analytics, and threat intelligence. Helps manage… more
- Deloitte (Boston, MA)
- Cyber Palo Alto Networks Security Operations Senior Consultant Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in ... clients in defending against advanced threats by transforming security operations , monitoring technology, data analytics, and threat intelligence. Helps manage… more
- Public Consulting Group (Boston, MA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . The Supervisor of Business Operations Analytics plays a pivotal role in managing production ... client expectations and regulatory requirements in collaboration with client management and incident management teams....experience. + At least 3 years of experience in business operations , analytics, or production support. +… more
- Eversource Energy (Westwood, MA)
- …teams and incident analyses as requested by operations management \. **Technical Knowledge/Skill/Education/Licenses/Certifications:** _Technical Knowledge / ... office if needed \(for example: emergencies, training, or other business needs\) or should the policy change\. Role and...at meetings, on committees and at conferences\. + Assists operations management in the coordination of response… more
