- Home Depot (Natick, MA)
- **Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire ... safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on...co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive … more
- United Site Services (Westborough, MA)
- …and excellence in every aspect of our business. **Primary Purpose** The Marketing Manager for Customer Experience and Communications represents the ... and will help to develop a vision for the Customer Journey. This Manager crafts all ...Functions** + Help craft USS vision for an overall Customer Experience program and contribute the Marketing… more
- Capital One (Boston, MA)
- Senior Manager , Salesforce Solutions Architect (Revenue Technology) - Capital One Software (Remote)Capital One is hiring a skilled Solutions Architect to join our ... (eg, Gong, Crossbeam, HG Insights, ZoomInfo).Identify opportunities to enhance customer experiences and revenue outcomes through technology.Stay ahead of Salesforce… more
- Capital One (Boston, MA)
- Senior Manager , Software Engineering, Full Stack - Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized ... question the status quo. As a Capital One Senior Manager , Software Engineering, Full Stack, you'll have the opportunity...technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to… more
- Capital One (Cambridge, MA)
- …to influence organizational objectives, product roadmaps and to improve the overall customer experience .Manages relevant customer activity, identifies risk ... Senior Manager , Solutions Architecture, Data Security Pre-sales- Capital One...Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- SharkNinja (Needham, MA)
- …all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. ... specific job responsibilities. You will be viewed as a manager who has proficiency navigating people, conflict, and resource...Develop user-relevant design targets for product performance and user experience - and act as the beacon of these… more
- FM (Norwood, MA)
- …aspects of a restaurant required Experience working in a hotel and free-standing experience are helpful. Tips and SERV Safe Manager Certified a plus! - ... search of an inspiring servant leader with proven leadership experience to spearhead our dynamic team. This individual is...dynamic team. This individual is more than just a manager ; they embody the ethos of teamwork and collaboration,… more
- FM (Norwood, MA)
- …**We're seeking a highly organized and proactive professional Assistant Purchasing Manager to join our team.** **The ideal candidate thrives in fast-paced ... with full decision-making authority in the absence of the Purchasing Manager . + Participate in planning and delivering annual special events, managing… more
- SharkNinja (Needham, MA)
- …all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. ... team member questions and concerns. ATTRIBUTES & SKILLS: 4-5+ years of experience in product development, product marketing, marketing, human factors engineering, or… more
- CORT (Stoughton, MA)
- … experience preferred + Warehouse and Distribution management, aligned with direct customer service oversight and management experience highly desired + Great ... CORT Tradeshow and Events is hiring a District General Manager (DGM) in Stoughton, MA. CORT provides furniture rental...ability to work with others and inspire + DOT experience preferred - Regulations and Reporting standards + Must… more
- Capital One (Cambridge, MA)
- …One Software Teams and participate in important projects that dramatically enhance the customer experience . Due to the entrepreneurial spirit required to thrive ... relationship with customers to mutually grow our respective businesses, deliver improved customer experience , and position Capital One Software as the partner… more
- Commonwealth Care Alliance (Boston, MA)
- …Position Summary: The Behavioral Health (BH) Provider Engagement Program Manager is responsible for cultivating strong, collaborative relationships with behavioral ... coordinated care for members. In this role, the Program Manager acts as an account manager , relationship...Network, and Clinical teams to ensure a seamless provider experience and consistent delivery of quality care. The BH… more
- Towne Park (Boston, MA)
- …service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is ... day and make an impact. When we see a customer , a client or one of our own team...compensation will be based on a candidate's job-related skills, experience , education or training, and location. The annual base… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance **Position Summary:** The Provider Communications Manager is a key contributor responsible for building and nurturing ... with the health plan's model of care and strategic objectives. The Manager will also oversee corporate and business-as-usual (BAU) communications, support regulatory… more
- ITG Brands (Boston, MA)
- Regional Sales Manager - New York **Location** New York **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with ... be supplemented as necessary by the Company) Engages with Customer Marketing team to share key customer ...as assigned **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: Education and Experience : + High School Diploma/GED + 5+ years related… more
- DataRobot (Boston, MA)
- …create a category in AI. We're looking for an experienced Product Marketing Manager to own the story, strategy, and go-to-market strategies for Agentic AI. You'll ... clear, motivating market narratives. + Minimum 3-5 years of experience in the data and analytics space. Ideally, looking...and the overall product roadmap. + Ability to conduct customer and market research to understand AI Leader and… more
- GAP Solutions Inc (Boston, MA)
- …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...to augment federal staff. **Position Objective:** The Deputy Program Manager (DPM) will support the Program Manager … more
- Capital One (Cambridge, MA)
- Manager , Ontology and Data ModelingThe role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support ... of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of...scalable ontology that seamlessly integrates vocabularies across domains (Account, Customer , etc), types of data (structured, unstructured), and levels… more
- GAP Solutions Inc (Boston, MA)
- …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the primary point of… more
