- Commonwealth Care Alliance (Boston, MA)
- 011520 CCA- Customer Service The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and ... all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide...who are able to solve problems while delivering outstanding customer service to our members. Individuals who… more
- CVS Health (Boston, MA)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides ... claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their… more
- CVS Health (Boston, MA)
- …**Position Summary** CVS/Aetna has an opportunity available for a full-time ** Customer Service Representative ** on the Behavioral Health team. This role ... to care, claims understanding and resolution, and education on virtual resources. The Customer Service Representative guides the member through their… more
- Highmark Health (Boston, MA)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Commonwealth Care Alliance (Boston, MA)
- 011520 CCA- Customer Service The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and ... all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide...who are able to solve problems while delivering outstanding customer service to our members. Individuals who… more
- Beth Israel Lahey Health (Milton, MA)
- …and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge of ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Children's Hospital Boston (Boston, MA)
- …requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Key ... Responsibilities: + Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving… more
- Children's Hospital Boston (Boston, MA)
- …functions requiring in-depth knowledge of programs and services. Key responsibilities Customer Service : + Provides positive and effective customer ... + Excellent interpersonal skills, collaboration, teamwork, and communication + Strong customer service experience required Schedule: M-F, 100% Onsite This… more
- Beth Israel Lahey Health (Milton, MA)
- …and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- The Cigna Group (Waltham, MA)
- …Group ("VFP") supports patients on their journey to parenthood through efficient, compassionate customer service and expert clinical support. VFP is a private ... of prescription medications. The ideal candidate will possess strong skills in customer service , communication, and problem solving, and will exhibit excellent… more
- Highmark Health (Boston, MA)
- …the use of ULTRA and Dental Provider File systems. + Experience with the Customer Service inquiry system or claims processing concepts. **Knowledge, Skills and ... business partners, internal departments and external clients. + Provide customer oversight for our customers who have unique requirements...position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- The Cigna Group (Newton, MA)
- …deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions. + Budgeting ... connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation… more
- Santander US (Boston, MA)
- Associate, Customer Experience & Omnichannel Growth, Boston, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader and ... to Talk to You!** **The Difference You Make:** As an Associate, Customer Experience & Omnichannel Growth, you will lead enterprise-scale initiatives to transform… more
- Commonwealth Care Alliance (Boston, MA)
- …of CCA's patients incorporates the care of individuals with significant medical, behavioral , and social complexities that require intensive care management and care ... care delivery and care coordination for the most complex medical and behavioral health patients. The RN participates in providing the highest quality,… more
- OptiMindHealth (Needham, MA)
- …FLSA Status: Non-Exempt Location: Needham, MA Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking ... compassionate professionals to join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since… more
- University Medicine (Providence, RI)
- …with the Compliance Program and Code of Conduct. + Consistently practices the BMED Customer Service Standards. + Based on the data presented, and ongoing ... and Code of Conduct. + Consistently practices the Brown Medicine Physician Group Customer Service Standards. KNOWLEDGE, SKILLS & ABILITIES REQUIRED: + Nursing… more
- Beth Israel Lahey Health (Cambridge, MA)
- …Knowledge of insurance coverage and/or reimbursement required. + Experience providing customer service , while processing and verifying electronic demographic, ... to insurance companies for approval prior to the patient's date of service . Collaborate with insurance companies when necessary to proactively validate benefits,… more
- Brockton Hospital (West Bridgewater, MA)
- …coverage, reimbursement, and/or medical terminology and coding. Experience providing customer service , while processing and verifying electronic demographic, ... patient contact information is complete and verified with the patient or patient representative . + Verifies the guarantor type and information and ensures it is… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …employees take pride in their commitment to improving patient outcomes while delivering world-class customer service . At ZOLL, you won't just have a job. You'll ... to travel up to thirty percent, including international travel. + Behavioral : Highly-motivated team contributor, sets a 'high-bar' of achievement for self… more
