- Insight Global (Boston, MA)
- …a Director of Engineering to lead the transformation of their call center technology. This role is pivotal in maintaining the company's reputation for ... * Lead the strategy, development, and implementation of technologies supporting our call center . * Build and scale multiple delivery teams, mentoring… more
- BJs Wholesale Club (Marlborough, MA)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... by position **medical plans vary by location The SR Director of IT Operations & Service Excellence is the...vendor management. IT Operations & Incident Management (24x7 Command Center , NOC & Service Desk) + Oversee real‑time monitoring,… more
- Cushman & Wakefield (Boston, MA)
- **Job Title** Senior Director , Global Shared Services **Job Description Summary** Why You'll Love This Role! As the Senior Director , Global Shared Services, ... contributions are felt across the entire organization. About the Role! The Senior Director , Global Shared Services is a critical finance leader responsible for the… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Be Doing:** Evolent is seeking an experienced health care Director /Senior Director of Product Management to help...with the same EMR vendor. + Partner with Evolent Engineering to define and build EMR integration capabilities +… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the culture. **Who You'll Be Working With:** The Director , Performance Suite Analytics, utilizes and develops analytic tools...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Job Summary** **** The Associate Director , MSAT - Downstream provides specialized technical leadership and oversight for all downstream manufacturing processes… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Overview:** The Senior Director , MSAT Biologics provides strategic and technical leadership...organizational goals **Qualifications:** + Ph.D. in Biochemistry, Biotechnology, Chemical Engineering , or a related field + Minimum 15 years… more
- EDB (Boston, MA)
- …contributors to Open Source Postgres since the beginning, and we are proud to call thousands of boundary pushing customers our partners. Proud though we are, we are ... Private Clouds, or on premise. We are looking for a driven, passionate **Senior Director , Sales - Public Sector** who possesses a strong understanding of how best to… more
- C&W Services (Cambridge, MA)
- …maintenance operations and initiatives for a portfolio of buildings as assigned by the Director of Engineering and The Property Management Team. + Assist The ... Director of Engineering and Senior Property Manager...confirm compliance with operations and maintenance programs including service call programs, preventative maintenance, loss control prevention activities, safety… more
- Navient (Boston, MA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director , Customer Experience.**… more
- Eversource Energy (Dorchester, MA)
- …Receives OMS outage and non\-outage events and trouble calls from the customer call center , analyzes the problem and initiates corrective action including ... by timing or circumstances, and informs appropriate system personnel \(customer service center , T&D staff, engineering , management etc\.\) of problems on the… more
- Intertek (Boston, MA)
- …of Intertek brands that are industry leaders across multiple architecture, engineering and construction disciplines, developing the most innovative product and ... sized projects + Lead and collaborate with BSS Technical Director and Senior Consultants to develop training sessions, SOPs,...potential new work + Assisting in meeting local profit center and BSS group financial goals + Prepare professionally… more