- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote)About the Role:We are seeking an experienced and detail-oriented Senior ... customers efficiently evaluate our security posture.Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations… more
- Citizens (Medfield, MA)
- DescriptionAt Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and ... lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire,...acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding… more
- Sallie Mae (Newton, MA)
- …bring your insights chops and grow your strategy muscles? We're looking for a ** Manager of Consumer Insights ** to join a small but mighty team of passionate ... better. **What You'll Do** As part of the Consumer Insights team, the ** Manager ** will bring additional...maps and design personas using multiple sources of existing customer insight, analytics, operational data and new… more
- Wilson Language Training (Boston, MA)
- …to superintendents and executives + Strong analytical skills and ability to use customer data to guide decision-making and drive value + Demonstrated ability ... Senior Customer Success Manager **Department:** Customer ...the journey. + Act as a voice of the customer by providing insights to internal teams that… more
- Commonwealth Care Alliance (Boston, MA)
- …relationships with behavioral health providers and driving performance improvement through data insights , education, and partnership. This individual will serve ... acts as an account manager , relationship manager , and performance partner - using data ,...Collaborate with internal analytics and clinical teams to ensure data insights are accurate, meaningful, and aligned… more
- Stratasys (Waltham, MA)
- …with customers through regular check-ins, strategic reviews, and hands-on support. + Use ** customer usage data and behavioral insights ** to map success ... Customer Success Manager Location: Waltham, MA,...insights that shape roadmap, packaging, and positioning decisions. ** Customer Success KPIs** + Number of strategic customer… more
- Red River (Lexington, MA)
- …Our employees work together to foster wise decision-making that relies on data , experience, and collaboration. We seek self-motivated individuals who are open to ... long-term solutions rather than quick fixes; you rely on data , training, and collaboration with others to inform your...around you successful. **We are seeking a seasoned** **Program Manager - ITSM** **to lead the delivery of managed… more
- Parexel (Boston, MA)
- …to the study conduct or protocol + Review and sign off all data listings / tables, protocol deviations, datasets, for medical accuracy/consistency in accordance with ... study plans (Medical Monitoring Plan, Medical Data Review Plan, Data Surveillance Plan etc....Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- Commonwealth Care Alliance (Boston, MA)
- …on delivering a best-in-class provider experience. + Utilize strategic planning and data -driven insights to identify opportunities for continuous improvement in ... , Director of Delegation Partnerships., the Senior Provider Relations Account Manager will: + Lead provider servicing activities, including onboarding, orientation… more
- Ralliant (Boston, MA)
- …the Americas. You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring new logo ... customers and working with a Key Account Manager to expand revenue with existing customers. Do you...+ A candidate may handle a variety of post-sales customer support functions, including quotes, contract extensions, and … more
- Commonwealth Care Alliance (Boston, MA)
- …coordinate with key internal stakeholders and external business partners + Facilitate gathering of customer data insights and leverage data to evaluate ... 011130 CCA-Marketing & Communication **Position Summary:** Reporting to the Manager , Marketing Operations, the Content Strategist IV is responsible for the… more
- Ryder System (Boston, MA)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a pivotal ... role in analyzing customer and prospect data for Ryder's Marketing Insights team to...and potential customers and translating that understanding into actionable insights that drive business performance. This Manager … more
- Hologic (Marlborough, MA)
- Market Insights Manager Marlborough, MA, United States Newark, DE, United States Hologic is seeking an experienced, strategic, and highly analytical Market ... Insights Manager who can partner across our commercial teams to turn data into actionable insights , help advance new product innovation, and optimize… more
- Staples (Framingham, MA)
- …services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market ... customer satisfaction. + Analyze marketplace trends, competitor benchmarks, and customer data to inform strategy, presenting recommendations to senior… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is seeking a **Senior Program Manager & Data Scientist, Voice of the Customer (VoC)** to lead and drive one of our VoC program ... escalation handling, and executive communication, but also apply advanced statistical and data science methods to surface actionable insights ! As a critical… more
- Microsoft Corporation (Boston, MA)
- …tools that monitor service quality and generate insights to help mitigate customer -impacting issues. As a Principal Data Scientist Manager , you will ... availability and reliability. We are hiring an experienced Principal Data Scientist Manager to join our agile...customer -oriented focus by acknowledging their needs, and offer customer pragmatic solutions that align with their data… more
- Ford Motor Company (Boston, MA)
- …that enhance the customer journey and unlock new revenue streams. The Global Data , Insights & Analytics (GDIA) organization is Ford's central hub for data ... strategy, insights , advanced analytics and AI, driving data -driven decision-making across the enterprise. We are building a future where mobility is… more
- ARAMARK (Boston, MA)
- …and inventory management systems to identify opportunities to improve operations and recommend data -driven action plans. Present data insights to senior ... **Job Description** Data Analytics Manager , Data ...data visualizations and reports to effectively present complex data insights to stakeholders and clients. Manage… more
- ThermoFisher Scientific (Waltham, MA)
- …Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** We are seeking a Procurement Data Product Manager to join our Automation, AI, & ... multi-functional teams to understand business needs, translate them into scalable data solutions, and deliver actionable insights through compelling analysis… more
- CVS Health (Wellesley, MA)
- …advanced analytics, machine learning, modeling, and hypothesis-driven approaches to transform data into actionable, customer -centric insights driving growth, ... in consumer healthcare in the US As a Product Manager within A&BC, you will be responsible for contributing... products, and/or complex analytics utilizing clinical or claims data to accelerate insights and drive value… more
